Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kimora Brooks

Bowie,MD

Summary

Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Skilled Monitor with solid background in maintaining safety and security for diverse settings. Strengths include strong observational skills, decisive problem-solving abilities, and ability to maintain composure during high-stress situations. Past roles have demonstrated success in reducing incidents through vigilant monitoring of surveillance systems and proactive engagement with potential security threats.

Overview

8
8
years of professional experience

Work History

Waitress Trainee

Carrabba's Italian Grill
Bowie, MD
04.2025 - Current
  • Responded promptly to customer inquiries about menu items, ingredients, and prices.
  • Completed assigned tasks within designated timeframes.
  • Greeted customers and provided menus.
  • Utilized point-of-sale system to process payments from customers.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
  • Ensured dining areas were clean and set up for each shift according to established standards.
  • Maintained a professional attitude while working in a fast-paced environment.
  • Informed customers of daily specials and menu changes.
  • Provided excellent customer service during meal times.
  • Checked that all orders were accurate before delivering to customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Sales Associate

TJ Max
Bowie, MD
07.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in market place.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.

Babysitter /Non-Emergency Transportation Driver

Tratoria Brooks
Bowie, MD
09.2022 - 05.2025
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Administered medications, following strict instructions from parents and medical labels.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Monitoring sleep schedules and adjusting accordingly if needed.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Establishing trust through consistent communication with both parents and kids.

Charity Worker

First Baptist Outreach Center
District Heights, MD
06.2017 - 12.2019
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Maintained contact with individuals from external organizations for events.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Identified potential areas where additional resources may be needed in order to achieve desired outcomes.
  • Helped with prep, set up, and breakdown of community and public events.

Volunteer

First Baptist of District Heights
District Heights, MD
06.2018 - 10.2019
  • Facilitated community outreach to expand participation and support.
  • Coordinated with different service providers to meet clients' individual needs.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Cultivated strong network of providers delivering necessary assistance to Bowie community.
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Helped with prep, set up, and breakdown of community and public events.

Education

High School Diploma -

Bowie High School
Bowie, MD
05-2025

Skills

  • Spreading Awareness
  • Patient Engagement
  • Customer service
  • Complaint resolution
  • Positive and professional
  • Multitasking and organization
  • Quality control
  • Sales techniques
  • Point-of-sale operations
  • Time management
  • Inventory management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Problem-solving
  • Memory retention
  • Basic math
  • Verbal and written communication

References

References available upon request.

Timeline

Waitress Trainee

Carrabba's Italian Grill
04.2025 - Current

Sales Associate

TJ Max
07.2024 - Current

Babysitter /Non-Emergency Transportation Driver

Tratoria Brooks
09.2022 - 05.2025

Volunteer

First Baptist of District Heights
06.2018 - 10.2019

Charity Worker

First Baptist Outreach Center
06.2017 - 12.2019

High School Diploma -

Bowie High School

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