Motivated student pursuing a Bachelor's degree in Computer Science with demonstrated experience in Operating Systems and a strong attention to detail. Proven track record of success in fast-paced, collaborative environments.
Overview
5
5
years of professional experience
Work History
Patient Service Rep I
Lane Regional Medical Center
02.2024 - Current
Conducting in-depth patient interviews to gather essential information, ensuring accurate insurance verification and pre-authorization for all services, performing necessary clerical functions to support the team, applying problem-solving skills to address patient concerns and queries, contributing to improved patient satisfaction through efficient service delivery.
Front Desk Rep
Extended Stay Hotel
07.2021 - 02.2024
Managed guest check-in and check-out procedures, maintained accurate financial records and collected payments, provided warm and efficient customer service to guests and visitors, collaborated with team members to enhance guest experience, implemented problem-solving skills to address guest concerns.
Front Desk Rep/Night audit
Hilton garden inn
02.2022 - 09.2022
Welcomed and assisted guests, managed check-ins and check-outs efficiently, ensured accurate financial transactions and account records, collected payments and fees promptly, conducted thorough night audits to maintain hotel standards.
Patient Service Rep I, Interview patients in-person to obtain all required information, Verify insurance coverage and obtain authorization for all services that requiring pre-authorization, Perform clerical functions as needed
Front Desk Rep, Greet customers, patrons, & visitors, Check guest in/out at appropriate times, Discuss account status with customers and verify accuracy of financial or transactional data, Collect deposits, payments or fees
Front Desk Rep/Night Audit, Greet customers, patrons, & visitors, Check guest in/out at appropriate times, Discuss account status/memberships with customers and verify accuracy of financial or transactional data, Collect deposits, payments or fees, Maintain account records, Complete all hotel audit accounts
Cashier, Process sales or transactions, Monitor sale activities, Provide customers with general information/assistance
Lead Clinic Licensed Practical at Lane Regional Medical Center @ Fastlane Urgent CareLead Clinic Licensed Practical at Lane Regional Medical Center @ Fastlane Urgent Care