Kimora Phillips
Macon,GA
Summary
I posses great communication skills , able to multitask, work in a stressful environment and maintain a professional attitude. I’m eager to learn and willing to put in the effort. I’m able to accept constructive criticism and use as a learning opportunity. I’m reliable and self driven.
Overview
11
11
years of professional experience
Work History
Dietary Aide
Bolingreen rehab
03.2023 - Current
- Patients fulfill specific dietary requirements to promote their health and wellbeing
- Their duties include preparing and cooking food dishes, delivering food to particular patients and assisting the kitchen staff in maintaining a clean, sanitary workplace.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Reported and documented resident changes in consumption or behaviors.
- Set up trays and food service carts to deliver food to residents.
- Delivered snacks to nurse station for distribution to specific residents.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
Supervisor
Sodexo USA
06.2023 - 10.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Patient Service Representative
Pruitt Healthcare
07.2024 - 10.2024
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
Front Desk Receptionist
The Rutherford Assisted Living
05.2021 - 06.2024
- Greet residents and family members as well as potential clients
- Obtain a simple history on residents and documents accurately
- Answer the phones in a professional manner using a multiple line system
- Maintain records, make copies of documents
- Call and schedule follow up visits and arrange transportation
- Maintain HIPPA compliance at all times
- I communicate effectively and professionally at all times.
Retail Sales Associate
Kohl's
03.2021 - 01.2023
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Created price tags and merchandise signs for new items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Babysitter
Personnel Resources
06.2014 - 08.2021
- Supervised and cared for children ages 6 months to 4.
- Monitored children's safety and well-being to prevent accidents and falls.
- Responsibly watched children while parents were out.
- Balanced schedules to promote optimal rest, play and educational periods.
- Helped complete homework, school projects and chores.
- Organized various activities, games, crafts and outings to keep children entertained.
Education
High school diploma -
Westside High School
Macon, GA08.2024
Skills
- Patient communication
- Scheduling and planning
- Healthcare
- Organizational skills
- Decision-making
- Attention to detail
- Customer service
- Telephone etiquette
- Data entry
- Appointment scheduling
- Verbal and written communication
Timeline
Patient Service Representative
Pruitt Healthcare
07.2024 - 10.2024
Supervisor
Sodexo USA
06.2023 - 10.2024
Dietary Aide
Bolingreen rehab
03.2023 - Current
Front Desk Receptionist
The Rutherford Assisted Living
05.2021 - 06.2024
Retail Sales Associate
Kohl's
03.2021 - 01.2023
Babysitter
Personnel Resources
06.2014 - 08.2021
High school diploma -
Westside High School
Similar Profiles
Victoria SandersVictoria Sanders
RN Charge Nurse/LPN Charge Nurse at Bolingreen Health & RehabilitationRN Charge Nurse/LPN Charge Nurse at Bolingreen Health & Rehabilitation
Shontrice Avery, MSWShontrice Avery, MSW
Director of Social Services at Bolingreen Health & RehabilitationDirector of Social Services at Bolingreen Health & Rehabilitation
Caroline RatnerCaroline Ratner
Director of Operations at Crest View Recovery Center. Drug Rehab Asheville NC. Alcohol Rehab Asheville NC. Rehab Center in NCDirector of Operations at Crest View Recovery Center. Drug Rehab Asheville NC. Alcohol Rehab Asheville NC. Rehab Center in NC