Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimora Rowell

Kennesaw,GA

Summary

Proven quick learner and collaborator, I've significantly enhanced customer satisfaction at Victoria's Secret & PINK by streamlining service processes and fostering a positive shopping environment. Skilled in both EKG and critical thinking, I excel in fast-paced settings, consistently meeting and exceeding service expectations. My background in retail and healthcare positions me uniquely to contribute effectively to diverse teams.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Seasonal Associate

Victoria's Secret & PINK
Kennesaw, GA
10.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Improved customer satisfaction by providing timely and courteous service in a busy retail setting.
  • Restocked and organized merchandise.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Stocked, tagged, and displayed merchandise as required.

Online Personal Shopper

Kroger
Opelika, Alabama
03.2024 - 07.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pickup for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly, and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Team Member

Chicken Salad Chick
Auburn, Alabama
03.2023 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Barista

Starbucks
Opelika, Alabama
06.2022 - 09.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor, and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

BBA - Accounting

Kennesaw State University
Kennesaw, GA
05.2028

High School Diploma -

Opelika High School
Opelika, AL
05.2024

Skills

  • Quick Learner
  • Strong Work Ethic
  • Collaboration
  • Task Prioritization
  • Basic Life Support (BLS)
  • Electrocardiography (EKG)
  • First Aid
  • Time Management
  • Customer Engagement
  • Retail Sales
  • Critical Thinking

Certification

  • CPR Certification
  • First Aid Certification
  • EKG Certification
  • Excel Certification
  • Microsoft Word Certification
  • Microsoft Powerpoint Certification

Timeline

Seasonal Associate

Victoria's Secret & PINK
10.2024 - Current

Online Personal Shopper

Kroger
03.2024 - 07.2024

Team Member

Chicken Salad Chick
03.2023 - 11.2023

Barista

Starbucks
06.2022 - 09.2022

BBA - Accounting

Kennesaw State University

High School Diploma -

Opelika High School

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Kimora Rowell