Kimora Sledge
Brooklyn,USA
Summary
Experienced in implementing comprehensive security measures to ensure safety and compliance. Skilled in team leadership and crisis management for handling complex security situations. Proven track record of maintaining high safety standards and enhancing security protocols through continuous improvement efforts. Excited to utilize acquired skills with paralegal duties.
Overview
4
4
years of professional experience
Work History
Security
Pinkerton Consulting & Investigations, Inc.
01.2025 - Current
- Proactively monitor and manage bank public spaces (ATM vestibules, lobbies, exteriors) to prevent loitering, ensure cleanliness, deter vandalism, and maintain an inviting and safe environment for all customers
- Serve as a visible and reassuring presence for customers, addressing their concerns about safety and comfort, and skillfully managing situations involving non-customers to minimize disruption and maintain positive bank perception.
- Consistently and vigilantly enforce bank trespass policies with individuals who repeatedly return, utilizing de-escalation techniques and adhering strictly to legal frameworks and the bank's human rights considerations. Document all interactions meticulously
- Consciously identify and mitigate personal unconscious biases in real-time interactions, ensuring fair, respectful, and non-discriminatory treatment of all individuals, particularly those from vulnerable or diverse backgrounds. Prioritize de-escalation over confrontation to avoid negative public relations or legal issues.
- Apply bank security policies with flexibility and sound judgment in dynamic and often unpredictable situations involving vulnerable populations, making on-the-spot decisions that prioritize safety, de-escalation, and adherence to legal and ethical guidelines.
- Understand that security technology (CCTV, access control) is a tool, but that effective security in this environment requires direct, human-to-human engagement, empathetic intervention, and the ability to read non-verbal cues that technology cannot.
- Solely responsible for security and operational integrity of a Fortune 500 bank and adjoining cafe during 13-hour shifts.
Immigration Shelter
Arrow Security
11.2023 - 11.2024
- Implement security protocols and maintain order while consistently upholding the human rights and dignity of residents.
- Proactively address communication barriers arising from diverse languages and cultural norms to prevent misunderstandings and reduce tension. Seek to understand and respect various cultural practices.
- Identify and respond immediately and sensitively to signs of self-harm, suicidal ideation, or acute mental health distress among residents, initiating appropriate emergency protocols and support.
- Understand the high level of public and media scrutiny placed on immigration shelters and ensure all actions and communications align with facility policies to minimize the risk of negative incidents becoming high-profile.
- Remaining alert and observant for any signs of distress, conflict, or potential harm to residents or staff.
- Responding to emergencies, disturbances, conflicts, medical issues, or security breaches in a timely and appropriate manner.
- Regularly patrolling the premises (indoors and outdoors) to identify and deter unauthorized activity, ensure safety, and observe for any unusual behavior or potential threats.
Tilden Hall Residence
Highland Park Community Development Corporation
09.2021 - 06.2022
- Participate in regular training specifically on trauma's impact on behavior, mental health first aid, and culturally sensitive crisis intervention.
- Document incidents with a focus on behavior observation and non-judgmental reporting, contributing to a holistic understanding of the resident's needs.
- Utilize advanced trauma-informed de-escalation techniques when engaging with agitated or distressed residents, prioritizing calm and safety over immediate physical restraint.
- Facilitate regular informal debriefing sessions for the security team after significant or challenging incidents.
- Develop basic proficiency in common phrases of prevalent languages spoken by residents (e.g., Spanish, Haitian Creole) to facilitate initial communication and build rapport.
- Provide feedback to security leadership on improving culturally sensitive security protocols.
- Maintain a consistent, respectful, and reassuring presence that fosters a sense of stability, even when residents are disengaged or frustrated.
- Enforce all shelter rules and security protocols with a primary emphasis on respect, transparency, and preserving resident dignity, avoiding overly aggressive or shaming tactics.
Education
B.S. - Criminal Justice, Minor in Humanities & Justice
John Jay College of Criminal Justice
Paralegal Litigation Certificate - Speciality in Criminal Law & Corporate Law
New York Paralegal
Skills
- Excel
- Powerpoint
- Adaptability
- Professionalism
- Collaboration
- Problem-solving
- Client relationships
- Strategy
- Change Management
Accomplishments
Deans Honor Roll
Awards
Deans Honor Roll
Skills Interests
Excel, Powerpoint, Adaptability, Professionalism, Collaboration, Problem-solving, Client relationships, Strategy, Change Management, CPR Training, Fitness, Volunteering/Community engagement, Mentoring, Reading
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Security
Pinkerton Consulting & Investigations, Inc.
01.2025 - Current
Immigration Shelter
Arrow Security
11.2023 - 11.2024
Tilden Hall Residence
Highland Park Community Development Corporation
09.2021 - 06.2022
Paralegal Litigation Certificate - Speciality in Criminal Law & Corporate Law
New York Paralegal
B.S. - Criminal Justice, Minor in Humanities & Justice
John Jay College of Criminal Justice
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