Summary
Overview
Work History
Education
Skills
Timeline
Generic
KIMORA WOJCIECHOWSKI

KIMORA WOJCIECHOWSKI

West Palm Beach,FL

Summary

Dynamic sales and service leader with proven success at AvalonBay, excelling in customer service excellence and sales strategy development. Recognized for enhancing occupancy rates and driving sales growth through effective team leadership and innovative promotional initiatives.

Overview

9
9
years of professional experience

Work History

Sales & Service Supervisor (Assistant Manager)

AvalonBay
West Palm Beach, FL
08.2022 - Current
  • Collaborated with marketing team to create promotional materials that increased sales growth.
  • Managed inventory levels by forecasting future demand using historical data.
  • Analyzed customer feedback to pinpoint areas for improvement in services and products.
  • Ensured compliance with company policies related to sales operations.
  • Maintained accurate records of customer interactions and transactions.
  • Provided training for new team members on customer service protocols.
  • Tracked competitor activities to identify potential threats and opportunities.
  • Conducted regular meetings with sales team to evaluate goals and objectives.

Community Consultant

AvalonBay
West Palm Beach, FL
08.2021 - 08.2022
  • Managed all tours and welcomed new residents to community.
  • Ensured daily checks of models and vacant apartments for optimal touring experience.
  • Provided accurate information to prospects regarding rental opportunities.
  • Collaborated with local businesses and colleagues for community events.
  • Coordinated with maintenance staff to prepare vacant apartments for new residents.

Leasing Specialist

Indian Trace Apartments
West Palm Beach, FL
05.2019 - 08.2021
  • Achieved exceptional occupancy rates through professional and efficient apartment rentals.
  • Delivered outstanding customer service to current tenants and prospective renters during leasing process.
  • Assisted customers with rental applications, ensuring proper qualification verification.
  • Conducted regular property inspections and documented required repairs or maintenance.

Lead Hospitality Specialist

The Melting Pot
Palm Beach Gardens, FL
06.2018 - 05.2019
  • Managed reservations and seating arrangements for front of house operations.
  • Conducted confirmation calls, created decoration packages, and executed table setups for events.
  • Maintained inventory for hospitality specialist closet to ensure proper stock availability.
  • Delivered exceptional customer service to guarantee guest satisfaction.
  • Coordinated decorations and event setups to create memorable experiences for guests.
  • Streamlined reservation processes to improve operational efficiency.

Assistant Manager

Domino's
West Palm Beach, FL
11.2016 - 06.2018
  • Managed morning and night shifts to ensure operational efficiency.
  • Oversaw staff performance, promoting exceptional service delivery.
  • Facilitated teamwork among employees to enhance collaboration and productivity.

Education

General Studies -

Palm Beach State
West Palm Beach, FL

Skills

  • Customer service excellence
  • Team leadership and teambuilding
  • Sales strategy development
  • Inventory oversight
  • Customer feedback analysis
  • Employee training and development
  • Time management skills
  • Effective communication techniques
  • Complaint resolution strategies
  • Management experience

Timeline

Sales & Service Supervisor (Assistant Manager)

AvalonBay
08.2022 - Current

Community Consultant

AvalonBay
08.2021 - 08.2022

Leasing Specialist

Indian Trace Apartments
05.2019 - 08.2021

Lead Hospitality Specialist

The Melting Pot
06.2018 - 05.2019

Assistant Manager

Domino's
11.2016 - 06.2018

General Studies -

Palm Beach State

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