Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kimorah Spence

Philadelphia,PA

Summary

Proven customer service expert with 4 years of experience resolving complaints and ensuring customer satisfaction. Skilled in cash management and known for exceptional work ethic and integrity. Excelled in building customer rapport and trained peers, enhancing team efficiency without compromising service quality. Demonstrates patience and empathy, achieving positive outcomes in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Cashier

Walgreens Pharmacy
04.2024 - 09.2024

• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction

• Effectively communicated promotions, discounts, and special offers to customers at the point of sale

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

• Resolved customer complaints regarding pricing errors or product availability with professionalism

Sales Associate

Rite Aid Pharmacy
05.2021 - 09.2023

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues

• Developed rapport with regular customers by remembering their preferences and providing personalized service

• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction

Education

Bachelor Of Business Administration -

Temple University
Philadelphia, PA
06.2028

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling and management

Timeline

Cashier

Walgreens Pharmacy
04.2024 - 09.2024

Sales Associate

Rite Aid Pharmacy
05.2021 - 09.2023

Bachelor Of Business Administration -

Temple University
Kimorah Spence