Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kimori Burks

Chicago,IL

Summary

Dynamic and dedicated professional with extensive experience at Potbelly's Sandwich Shop and Burger King, excelling in food safety and customer service. Proven ability to enhance guest experiences through effective communication and efficient order processing. Committed to maintaining high standards and fostering a positive atmosphere, ensuring customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Team Member

Potbelly's Sandwich Shop
Tinley Park, IL
06.2024 - 08.2024
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Served food quickly for positive guest experiences.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

Crew Member

Burger King
Monee, IL
01.2023 - 08.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assembled and served meals according to specific guest requirements.
  • Served food quickly for positive guest experiences.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Identified needs of customers promptly and efficiently.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.

Education

High School Diploma -

Homewood Flossmoor High School
Flossmoor, IL
06-2023

Skills

  • Food safety procedures
  • Cash handling procedures
  • Customer service
  • Menu knowledge
  • Order processing
  • Time management
  • Effective communication
  • Positive guest interactions

References

References available upon request.

Timeline

Team Member

Potbelly's Sandwich Shop
06.2024 - 08.2024

Crew Member

Burger King
01.2023 - 08.2023

High School Diploma -

Homewood Flossmoor High School

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