Kim T Butler

Team Leader

Toyota Motor Manufacturing of Indiana

Princeton, IN

07.1998 - 06.2024

Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Identified opportunities for process optimization using Lean Six Sigma principles.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Implemented changes in response to changing business needs or customer demands.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Maintained daily inventory to facilitate successful material distribution.
Established clear team goals aligned with company objectives, tracking progress regularly.
Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.
Motivated team members through recognition programs and performance-based incentives.
Maintained open lines of communication with senior management, reporting team progress and challenges.
Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
Monitored team workload to prevent burnout and ensure equitable task distribution.
Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
Facilitated team meetings to discuss targets, strategies, and address any issues.
Assessed market trends and competitor strategies to inform team direction and focus.
Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
Implemented strategic plans to enhance team performance and productivity.
Coordinated daily operations, ensuring team adherence to company policies and procedures.
Allocated resources effectively to ensure project completion within deadlines and budget.
Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Ensured compliance with legal and regulatory requirements in all team activities.
Maintained positive working relationship with fellow staff and management.
Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
Identified needs of customers promptly and efficiently.
Set specific goals for projects to measure progress and evaluate end results.
Implemented strategies to take advantage of new opportunities.
Analyzed key performance indicators to identify effective strategies.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Analyzed company's expenditures and developed financial models.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Organized client meetings to provide project updates.
Determined consumer needs to provide products and services appealing to larger market.
Worked closely with human resources to support employee management and organizational planning.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Monitored operations and reviewed records and metrics to understand company performance.

Summary

Overview

Work History

Team Leader

Education

High School Diploma -

Skills

Timeline

Team Leader

High School Diploma -

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