Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Finance professional
Purposeful Financial Management Professional, with strong organizational, technical, and people skills utilizing diligence while
providing superior service to internal and external clients
Quality focused accounting professional with
cross-functional competencies in accounts receivables and accounts payables functions.
GRA Team Member
Corporate Temps/Georgia DCA
04.2022 - 06.2023
Reviewed assigned tenant applications by daily accessing the online application portal to ensure retrieval,
accuracy, and completion of all state agency required documents
Properly performed underwriting/accounting duties by entering tenant’s financial data into portal and
posting ERA payments as journal entries for rental arrears, utility arrears, and future payments
Carefully analyzed residential account ledgers, bank statements, paystubs, W-2’s, 1099 forms, retirement
savings account statements, and multiple utility service billing statements to accurately calculate/reconcile
journal entries prior to disbursement of funds
Professionally communicated with applicants and property owners to gather additional information and to
request corrections of incomplete applications from either party
Efficiently performed research of property address by utilizing specific county platform/database to
retrieve warranty deeds or title for proof of ownership
Requested ACH forms and W-9 forms from participating vendors as well as performed ABA routing
analysis using U.S Routing number checker platform to ensure funds distribution from DCA to a U.S
Federal and financial institution
Remained up to date with any U.S
Treasury guidelines by reading and interpreting updated materials for
federal funding mechanisms to ensure compliance with government policies and procedures
Communicated with other team members and department supervisor to exchange and validate information
as well as resolve problems
Reported portal related issues to the Team Lead or Supervisor.
Funder
TRC Staffing/Porsche
02.2020 - 02.2022
Reviewed contract packages for accuracy and completeness prior to disbursement of funds to dealer
Properly discounted deals and coached dealers on options to rectify errors based on prescribed
guidelines
Completed rebate forms before forwarding to Sales Department for applicable payouts
Processed check requests for refunds due to dealer participation or reserve errors at time of funding
Assisted in coding and application of fees, taxes, and travel expenses to accounts prior to final approval
for release of funds
Researched PFS Program and Sales Bulletins and educated dealers when required
Processed funding packages for Balloon and Lease Service Loaner programs ensuring correct disclosure
of exercise and sales tax
Maintained files and documentation for assigned accounts, ensuring compliance with approved policies
and procedures
Made suggestions for improvements of daily processing for better workflow.
Processor
TRC Staffing/Porsche
08.2018 - 02.2020
Updated title release process by formulating spreadsheet to capture dealer and non-dealer payoffs,
reducing the processing time by 50%
Received funds electronically and documented receipts into database ensuring accurate generation of new
invoice/billing statement
Reduced and realigned refund process for 75% more efficiency in review of accounts and disbursement of
checks
Reviewed accounts for payoff receivables and forwarded to accounting department for complete closure
of account
Prepared and reviewed EOM reports for timely processing of any outstanding refunds on Retail, Lease,
and Service Loaner accounts
Assessed payments applied to accounts to determine refund amounts due to customers and utilized the
Ryan System to verify accuracy of Personal Property Tax refunds
Processed voided check requests to issue stop payments on accounts for refunds requested in error
Processed Title Release via TMS / DealerTrack to ensure proper handling of titles once accounts were
paid off
Requested and assessed odometer statements to ensure necessary information was listed in accordance
with state and regulatory guidelines
Professionally assisted customers with questions concerning accounts and utilized BillMatrix to process
payments for accurate posting to accounts
Researched and collaborated with accounts payable department to request reconciliation of ledgers using
SAP program for the processing of legal fees, invoices, and payment to various vendors.
Quality Control Processor
The Stonehill Group
08.2015 - 08.2018
Accessed loan pipeline in LOS operating systems to include Encompass, Sagent/V-8, and various client
networks; Reviewed 14 -16 loan files per day
Entered customer information into LES quality control program
Prepared letters to re-verify information on loan applications, such as gift letter, investments / retirement
accounts, employment, pension, annuities, and verification of deposits
Processed verification requests using "The Work Number, Bank VOD Invoice, Thomas and Thorngreen
Employ Check, Uconfirm, Secretary of State, Check requests” and other electronic communications
Requested tax transcripts from IRS in lieu of verifying self-employment income
Solicited refunds from financial institutions for any items that could not satisfactorily be verified
Verified and confirmed information collected from the correspondence mailed to banks and investments
companies; also, professionally placed calls directly to individuals or organizations for confirmation of
information collected
Created and named file folders in LOS for easy tracking and accounting of electronic transactions
Maintained company compliance queue by pulling queries and reviewing previously processed files of
subordinates for accuracy prior to forwarding files to clients.
CPI
Automobile Acceptance Corporation
11.2012 - 08.2015
Notated and documented accounts with daily billing inquiries from customers and insurance agencies
Determined insurance premiums and prepared policy terms and conditions
Analyzed statistical data retrieving ad-hoc reports and using Excel spreadsheet (utilizing v-look up
formulas) to update specific account information
Collected background information and assessed risk factors prior to setting premium rates on accounts
Processed and performed adjustments on accounts for credits, debits, or premium payments and refunds
Ensured all new insurance documents received were properly scanned into database
Retrieved ad-hoc reports; exporting information from Pro-Com/ AMS 400 and importing into Excel
spreadsheet (utilizing formulas) to analyze and update specific account information
Issued work orders for repairs and repossession of collateral
Processed title transfers by perfecting liens and tracked pending liens in Dealertrack
Disbursed payments on skip claims and casualty claims by properly coding payments and printing checks
utilizing AMS 400
Ran A/ R and A/ P Ledgers to ensure accuracy of balance or reconciled accounts as needed.
Funding Specialist/Investigator
Automobile Acceptance Corporation
12.2008 - 11.2012
Created credit files for approved buyers; ensuring all dealer documents and buyer documents were
received
Placed documents in proper stacking order
Reviewed credit approval submitted by underwriter; ensuring
that LTV, Discount, APR, and Payment match the contract
Ensured all calculations on the Simple Interest contracts were correct and communicated any itemization
calculation errors with dealers
Obtained completed Dealer Signature Authorization Forms
Analyzed Bill of Sale/Buyers Order to ensure accuracy of all vehicle information including the vehicle
VIN number, Odometer Reading, and Calculations as well as Dealer Address and Signatures
Reviewed Title documents and receipts prior to perfection of liens
Performed credit investigations or verifications of debt-to-income ratio, employment, residency,
insurance, and references
Professionally communicated with Area Sales Representatives, Dealers, and Buyers on a routine basis to
cure credit package issues in a timely manner
Satisfied all underwriting stipulations prior to funding credit package and disbursing funds to dealership
Printed paper checks and processed wire transfer of funds
Updated and assigned vendor codes for new and existing business
Completed final phone interviews with buyers to ensure full understanding of terms and conditions of
contract.
Receptionist/ Account Manager
Automobile Acceptance Corporation
04.2008 - 12.2008
Provided accounting and clerical support to accounting / collections department and management
personnel
Entered detailed data of financial transactions into Pro-Com System, maintaining accounting documents
and records
Provided exceptional customer service to all members
Reconciled accounts in a timely manner
Skillfully updated customers’ personal information on accounts
Accurately applied principal and interest payments to accounts to include cash payments, credit card
payments, and Western Union payments
Reprinted cash receipts upon request
Transferred calls to appropriate collection representative
Delivered mail to necessary departments
Balanced cash drawer and prepared bank deposits
Printed and analyzed GL report to ensure accuracy for all payments applied.
Education
Bachelor of Science - Business Administration, Business Finance
Strayer University
2017
Associates Degree - Accounting Finance, Business
East Mississippi Community College
Mayhew, Mississippi
2005
Skills
Technical Proficiency
Platforms:
Windows 10/ Vista XP, Oracle, Sagent-V8, SAP
Application s: Adobe Reader, Adobe Acrobat DC, Office Suite (Word, Excel, Access, PowerPoint, and
Outlook)
Account and Ledger Reconciliations
Tax Calculations
Systems Testing
Monthly Financial Statements
Loan Expertise
Financial Transactions
Data Validation
Timeline
GRA Team Member
Corporate Temps/Georgia DCA
04.2022 - 06.2023
Funder
TRC Staffing/Porsche
02.2020 - 02.2022
Processor
TRC Staffing/Porsche
08.2018 - 02.2020
Quality Control Processor
The Stonehill Group
08.2015 - 08.2018
CPI
Automobile Acceptance Corporation
11.2012 - 08.2015
Funding Specialist/Investigator
Automobile Acceptance Corporation
12.2008 - 11.2012
Receptionist/ Account Manager
Automobile Acceptance Corporation
04.2008 - 12.2008
Finance professional
Bachelor of Science - Business Administration, Business Finance
Child Protective Services Supervisor at Georgia Division of Family and Children ServicesChild Protective Services Supervisor at Georgia Division of Family and Children Services