Kimyaddah Best

• Communicated with people from various cultures and backgrounds on application process.
• Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
• Reviewed applications for different aid programs and determined which qualification criteria for individuals.
• Interviewed applicants and explained scope of different available benefits.
• Gathered information via telephone, mail, or in person from clients applying for assistance.
• Made referrals to appropriate services.
• Conducted thorough interviews with clients to assess their needs and determine appropriate services or referrals.
• Identified potential instances of fraud or abuse within income maintenance system by carefully reviewing case documentation for inconsistencies or discrepancies.
• Determined if applicants met eligibility for public assistance programs.
• Enhanced client satisfaction by providing timely and accurate information regarding benefits eligibility and program requirements.
• Assisted clients with completing complex forms and applications, ensuring accuracy and completeness of required information.
• Reduced errors in benefit calculations by regularly reviewing and updating financial data in client records.
• Operated computer and imaging equipment to retrieve and enter data into electronic case records.
• Managed large caseload of diverse clients, prioritizing tasks effectively to meet deadlines and maintain organized case files.
• Maintained up-to-date knowledge of federal, state, and local regulations governing income maintenance programs to ensure compliance.
• Scheduled appointments with applicants to gather information and explain benefits processes.

Communicate with patients, offer financial advice and assistance to patients when needed. Document and report payment information , educate patients about payment options and financial assistance. Update patient accounts and balances. Review and process payments and forms.

Prepare patient for admission , process the paperwork, updated patient demographic information into system.

Insurance verification for Medicaid ,Medicare, and Commercial Coverage. Ensures customer service by consistently demonstrating caring, positive, professional and helpful disposition with all customer relations. Meets customer service targets for assigned area. Answer phones, direct calls take and delivers message