Operations support professional with proven strengths in time management, accuracy, and customer service. Manages multiple deadlines with consistent responsiveness. Conducts research and communicates outcomes to improve workload efficiency.
Overview
4
4
Languages
6
6
years of professional experience
Work History
Attorney's Assistant
Jofra Varon
Pandan, Antique
08.2024 - 10.2026
Coordinated filing and delivery tracking for legal documents with courts and offices, ensuring timely processing.
Drafted client messages and follow-up notes for ongoing legal support, enhancing communication and client engagement.
Ensured protection of confidential records to uphold privacy standards. and handled sensitive information with care and discretion.
Provided administrative support and conducted research to equip attorneys with relevant information for case preparation.
Communicated with clients regarding updates, requests, and document needs.
Department Manager
WD Drygoods
San Miguel, Jordan, Guimaras
03.2021 - 08.2024
Provided staff training on product knowledge and customer service practices to improve customer interactions.
Coached new staff on department policies and procedures to support compliance.
Supported team members while ensuring compliance with company policies and standards.
Addressed customer questions and complaints promptly to enhance satisfaction.
Assured adequate inventory levels to support store operations. and completed replenishment for wd drygoods merchandise.