Summary
Overview
Work History
Education
Skills
Accomplishments
Custom
References
Timeline
Generic

Kinady L. Banks

Memphis,TN

Summary

Dedicated Assistant with established interpersonal skills and eagerness to support team members. Intricate understanding of productivity software and physical office assets. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations. Seasoned professional with diverse experience in administrative support roles. Proven abilities include managing schedules, coordinating meetings, and handling correspondence. Strengths lie in strong communication skills, organizational prowess, and ability to multitask effectively. Previous work has consistently delivered improved office efficiency and streamlined procedures.

Overview

5
5
years of professional experience

Work History

Pediatric Admininstrative Assistant

Memphis Children's Clinic
Memphis, TN
12.2023 - Current
  • Managed database systems containing customer contact information.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Provided accurate information about products and services to customers.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed inventory of office supplies and placed orders when needed.
  • Assisted with special projects as needed by researching information on the internet or through other sources.

Sales Administrator

City Gear Clothing Store
Memphis, TN
01.2021 - 12.2022
  • Organized trade shows or exhibitions showcasing the company's products and services while also providing technical assistance during these events.
  • Assisted with the development of marketing strategies for new products and services.
  • Analyzed sales data to identify trends and areas for improvement.
  • Analyzed feedback from customers regarding product features and functionality in order to identify areas where improvements could be made.
  • Developed promotional strategies to increase sales volume.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed credit card transactions quickly and securely.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.

Sales Associate

Journeys
Memphis , TN
01.2020 - 12.2021
  • Developed promotional strategies to increase sales volume.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed credit card transactions quickly and securely.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Tracked sales performance metrics to identify trends in market place.
  • Upsold additional items based on customer interests and needs.
  • Organized stockroom shelves according to size, color or style.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.

Party Host Manager

Incredible Pizza
Memphis, TN
10.2019 - 12.2020
  • Supervised staff on duty during events to ensure they were performing their duties properly.
  • Resolved conflicts between guests or between staff members during events if necessary.
  • Greeted guests and provided them with party information.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Responsible for ensuring all safety regulations were adhered to while hosting parties.
  • Maintained records of attendance, guest list, and other relevant details about each event hosted.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
  • Kept track of inventory levels and ordered additional supplies when necessary.
  • Monitored noise levels throughout the party and adjusted music volume as needed.
  • Managed a team of volunteers to help execute tasks related to hosting the event.
  • Handled payments made by customers for services rendered during parties.

Education

High School Diploma -

Cordova High School
Cordova, TN
05-2023

Some College (No Degree) - Business Administration And Management

Mississippi Valley State University- June 2023
Itta Bena, MS

Skills

  • Meeting Support
  • File Management
  • Project Management
  • Office Equipment Troubleshooting
  • Office Administration
  • Mail distribution
  • Event Planning
  • Data Entry
  • Project Coordination
  • Administrative Support
  • Meeting Coordination
  • Email correspondence
  • Time Management
  • Document Preparation
  • Mail Sorting and Distribution
  • Team Collaboration
  • Product and service understanding
  • Types 35 WPM
  • Fast Learner
  • Support Services
  • Relationship Building
  • Project Support
  • Positive and professional
  • Administrative tasks
  • File and Record Keeping
  • Business Acumen
  • Schedule Coordination

Accomplishments

  • 2023 Cordova High School Allwest Choir Scholarship Recipient
  • Journeys - Employee of the Month Feb. 2020.
  • Incredible Pizza of Memphis-Manager of the Month-Dec. 2020.

Custom

  • Microsoft Office
  • Microsodt Word
  • Internet Explorer
  • PowerPoint
  • Firefox
  • Chrome
  • WebEx
  • Teams
  • Zoom
  • Outlook
  • Excel
  • Adobe

References

References available upon request.

Timeline

Pediatric Admininstrative Assistant

Memphis Children's Clinic
12.2023 - Current

Sales Administrator

City Gear Clothing Store
01.2021 - 12.2022

Sales Associate

Journeys
01.2020 - 12.2021

Party Host Manager

Incredible Pizza
10.2019 - 12.2020

High School Diploma -

Cordova High School

Some College (No Degree) - Business Administration And Management

Mississippi Valley State University- June 2023
Kinady L. Banks