Sakinah Clerk
Brooklyn,NY
Summary
To gain a position with the opportunity for advancement, and the enhancement of skills. Great interpersonal skills, an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
Overview
16
16
years of professional experience
Work History
Conductor
New York City Transit Authority
12.2017 - Current
- Monitored boarding and disembarking processes, ensuring safe movement of passengers on platforms and within train cars. Operated train doors to ensure boarding and disembarking. Made service announcements on public address system for routes and delays. Provided customer service to passengers, giving directions for passengers for service delays and reroutes on trains. Directed passenger traffic on platforms to ensure safety while boarding and disembarking on trains .
Police Administrative Aide
New York City Police Department
12.2014 - 12.2017
- Answered phone inquiries about non emergency affairs. Responsible for dispatching non emergency jobs via 311 non emergency service application. Interviewed complainants and composed complaint reports. Responsible for entering Police Accident Reports onto Forms application. Responsible for entering reports onto Omniform application. Dispatched calls to various sectors in precinct command.
MIS Imaging Liaison
Human Resources Administration/MIS
02.2008 - 12.2014
- Checked statuses of Public Assistance, Food Stamp, and Medicaid cases via Welfare Management System. Scanned and indexed cases for a variety of programs areas onto Indexing web based application. Requested pickup of imaging boxes from job centers to vendor. Requested order, and receipt of labels to job centers to prepare cases for imaging. Submitted and approved timesheets for temporary employees, and CUNY intern employees. Assisted with Help Desk duties, such as, answering phones, granting access to Indexing and HRA One Viewer web based applications, and migrating documents onto EDOCS application.
Education
No Degree - Business Administration And Management
Queensborough Community College of The City University of New York
Bayside, NYHigh School Diploma -
Walton High School
The Bronx, NY09.1996
Skills
Type 60 wpm, great communication, and interpersonal skills Ability to work with little, or no supervision Proficient in Microsoft Office
Timeline
Conductor
New York City Transit Authority
12.2017 - Current
Police Administrative Aide
New York City Police Department
12.2014 - 12.2017
MIS Imaging Liaison
Human Resources Administration/MIS
02.2008 - 12.2014
No Degree - Business Administration And Management
Queensborough Community College of The City University of New York
High School Diploma -
Walton High School
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