Kindall Woodly
Conway,AR
Summary
Dynamic and adaptable individual with hands-on experience in sales. Possess a talent for pushing through challenges and achieving results. Strong problem-solving skills, level-headedness, and proactive approach enable tackling new tasks with confidence. Known for adaptability, and consistently striving to make meaningful contributions towards advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Low Voltage Technician
Genesis DataCom
02.2024 - 10.2024
- Installation, termination, testing, and documentation of various low voltage cabling systems, including 18:2, Cat 6, fiber optic cables, and fire alarm systems in commercial environments
- Helped the company for any needs inside or outside of normal scope of work
- Interpreted scale drawings of new commissions to determine layout of materials and equipment.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Estimated numerical length of runs during new service installations.
Low Voltage Technician
Encore Technology Solutions
04.2023 - 02.2024
- Installed, terminated, tested, and documented various low voltage cabling systems, including Cat 5e, Cat 6, and fiber optic cables, in commercial environments
- Assisted in the design and layout of structured cabling systems based on client requirements, blueprints, and industry standards
- Utilized cable testers, toners, and other diagnostic tools to troubleshoot and resolve connectivity issues
- Collaborated with project managers and other team members to ensure timely completion of projects within budget
- Proficient in the installation, termination, and testing of copper and fiber optic cables
- Ability to work independently or as part of a team in fast paced environment
Warehouse/LTO
Arkansas Fence & Guardrail
02.2022 - 03.2023
- Corresponded with establishment representatives to rectify problems such as damages, shortages, or nonconformance to specifications
- Recorded shipment data such as weight, space availability, damages, or discrepancies for reporting, accounting, and record keeping purposes
- Used computers and WMS systems, including RF scanners to enter data, and process information for accurate records
- Move products to specific storage locations using sit down forklift
- Accurately produce activity logs
Warehouse Associate
Elite Core Audio
03.2021 - 12.2022
- Safely load and unload pallets of wholesale products using sit down lift
- Use RF scanners to keep accurate put away records
- Operated Forklift to prepare products for assembly in the warehouse facilities and delivery
- Maintain a clean, unobstructed work area and report health and safety issues to supervisor
- Worked with teammates to efficiently handle freight to meet challenging deadlines
HVAC Assistant
Gates Heating And Cooling Techs LLC
06.2018 - 03.2021
- Installed components such as thermostats and compressors to improve HVAC system performance
- Provided excellent client support when consulting with customers to trace malfunctions and identify root causes to isolate problems
- Thoroughly communicated and documented all details regarding job status to provide the necessary solutions
- Removed damaged and nonworking old equipment from customers' homes and clean up areas to prepare for new installations
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration for installation
Customer Service Representative
Heritage Company Inc
05.2015 - 06.2018
- Handled 100+ customer interactions per day, giving detailed, personalized and friendly service to ensure retention and customer satisfaction.
- Received an average of 88% customer satisfaction rate on calls, which was 5% higher than the company average at the time.
- Addressed customer account discrepancies and concerns.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Detailed payment options and explained price, receipt and billing details to customers.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Diploma -
Conway High School
05.2011
Skills
- Microsoft 365
- Structured Cabling
- Customer service
- Logistics
- Computer
- Microsoft excel
- Strong Team player
- Mobile device repair
- Sales
- Effective customer communication
- Service troubleshooting
Accomplishments
Google IT support certifaction
Timeline
Low Voltage Technician
Genesis DataCom
02.2024 - 10.2024
Low Voltage Technician
Encore Technology Solutions
04.2023 - 02.2024
Warehouse/LTO
Arkansas Fence & Guardrail
02.2022 - 03.2023
Warehouse Associate
Elite Core Audio
03.2021 - 12.2022
HVAC Assistant
Gates Heating And Cooling Techs LLC
06.2018 - 03.2021
Customer Service Representative
Heritage Company Inc
05.2015 - 06.2018
Diploma -
Conway High School
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