Performance professional with proven track record in optimizing productivity and driving results. Skilled in developing tailored strategies, enhancing team collaboration, and adapting to evolving demands. Known for analytical thinking, effective communication, and strong focus on achieving measurable outcomes. Highly reliable and versatile, ready to make significant impact.
Overview
15
15
years of professional experience
Work History
Campus Enhancement
Budd Group
10.2023 - Current
Developed strong relationships with key stakeholders, including clients, team members, and third-party vendors of High Point University, ensuring smooth operations in high-pressure situations.
Improved operational efficiency by coordinating set-up and breakdown response efforts and managing communication between technicians and consumers during University events.
Provided ongoing support to field technicians during breakdown events, offering guidance and troubleshooting assistance as needed.
Enhanced customer satisfaction through timely dispatch of service personnel and effective allocation of resources.
Developed strong relationships with key stakeholders, including clients, team members, and third-party vendors, ensuring smooth operations in high-pressure situations.
Currently play a key role in establishing a culture focused on safety within the organization by adhering to established protocols during all aspects of the breakdown coordination process.
Line Chef
Alo Restaurant – High Point University
09.2022 - 10.2023
Ensured consistent high-quality dishes by adhering to standardized recipes and strict quality control measures.
Demonstrated versatility by efficiently working across various stations within the kitchen as needed.
Maintained a safe and sanitary work environment by following strict food handling guidelines and regular cleaning schedules.
Fostered a positive work atmosphere through enthusiasm, dedication, and a strong work ethic, leading to increased team morale.
Continuously sought opportunities for professional development, attending industry workshops and learning new culinary techniques.
Showcased culinary skills during special events, catering to large groups while maintaining exceptional quality standards.
Line Cook
Bourbon Bowl - Greensboro, NC
04.2021 - 09.2022
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Cook Apprentice
DoubleTree by Hilton - Greensboro, NC
12.2018 - 02.2021
Demonstrated versatility by mastering multiple cooking techniques, from grilling to sautéing and beyond.
Prepared ingredients and assembled dishes according to restaurant recipe specifications, ensuring consistency in taste and presentation.
Maintained a clean and organized kitchen workspace, resulting in improved efficiency and reduced risk of cross contamination.
Supported front-of-house staff by answering questions about menu items and providing recommendations based on dietary preferences or restrictions.
Handled high-pressure situations calmly and effectively, ensuring customer satisfaction even during busy periods or unexpected challenges.
Enhanced customer satisfaction by preparing and serving high-quality dishes in a timely manner.
Ramp Lead
JETSTREAM GROUND SERVICES INC - Greensboro, NC
04.2015 - 10.2017
Responsibilities :::
Bag room
Make sure all bags make it on the correct flight
Check bag tags and scan them into the system
Monitor flights and keep track of missing bags that may show up in the system
Lead a team of at least4 to complete flights
Marshall in and push aircraft out (with the use of a pushback)
Operating heavy equipment, near planes of various sizes
This includes driving/ operating vehicles, hooking up tow bars, pulling up belt loaders and using pushbacks to steer planes into the runway
Cleaned and inspected aircrafts
Communicated with flight crews, and input reports
Trained in EWBS (Electronic Weight and Balance System)
Skills Used
Communication is key, in my position
Facilitator
Poppa Don Construction - Plainfield, NJ
03.2010 - 10.2014
Resolved conflicts between various project stakeholders efficiently by facilitating open dialogue.
Coordinated permit acquisition processes for various sites across different jurisdictions, expediting approval times without sacrificing regulatory compliance.
Leveraged strong negotiation skills to secure favorable terms for clients on a wide range of contracts.
Developed strong working relationships with clients, leading to repeat business opportunities and referrals from satisfied customers.
Increased client satisfaction with consistent attention to detail in design and execution of construction plans.
Identified and resolved construction issues promptly to prevent delays.
Education
High School diploma - General
Rahway High School
Rahway, NJ
01.2012
Skills
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Equipment maintenance
Timeline
Campus Enhancement
Budd Group
10.2023 - Current
Line Chef
Alo Restaurant – High Point University
09.2022 - 10.2023
Line Cook
Bourbon Bowl - Greensboro, NC
04.2021 - 09.2022
Cook Apprentice
DoubleTree by Hilton - Greensboro, NC
12.2018 - 02.2021
Ramp Lead
JETSTREAM GROUND SERVICES INC - Greensboro, NC
04.2015 - 10.2017
Facilitator
Poppa Don Construction - Plainfield, NJ
03.2010 - 10.2014
High School diploma - General
Rahway High School
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