Kindle Meigs
Talladega,AL
Summary
4 Years of Management and 17 years of sales experience. Hard working and dependable. Looking for a management position or General manager position. Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Pre Planning sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
18
18
years of professional experience
Work History
Senior Sales Advisor
Service Corporation International
06.2022 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Assisted management in forecasting future sales performance based on historical data analysis.
- Managed key accounts effectively, resulting in increased customer satisfaction and loyalty.
- Implemented customer feedback loops, driving continuous improvement of products and services.
- Participated in ongoing professional development opportunities to stay current with industry trends and maintain expertise.
- Expanded client base by identifying potential customers and promoting products to meet their needs.
- Mentored junior sales advisors, providing guidance on best practices for achieving success in the role.
- Created customized solutions for clients based on their unique needs, fostering long-term partnerships.
- Optimized pricing strategies to maximize profitability without sacrificing customer satisfaction levels.
Manager
Stonemor Partners
06.2018 - 04.2022
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Developed and maintained relationships with customers and suppliers through account development
- Established and updated work schedules to account for changing staff levels and expected workloads
- Delivered feedback to decision-makers regarding employee performance and training needs
- Approved regular payroll submissions for employees
- Applied customer feedback to develop process improvements and support long-term business needs
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Evaluated report data to proactively adjust and enhance operations
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Prepared and recommended long-range plans for development of department personnel
- Propelled continuous improvements and strategically capitalized on current market trends.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Advisor
Tuff Shed
03.2016 - 04.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Engaged with customers to effectively build rapport and lasting relationships
- Solved customer challenges by offering relevant products and services
- Increased sales by offering advice on purchases and promoting additional products
- Maintained customer satisfaction with quick and professional handling of product returns
- Achieved perfect attendance and on-time record
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Developed, marketed and sold full range of products and support services
- Educated associates on market trends and stayed up-to-date on forecasts.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
Pre Need Sales Counselor
McCalla Memorial Funeral Home
06.2015 - 01.2016
- Increased sales by offering advice on purchases and promoting additional products
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
- Retained excellent client satisfaction ratings through outstanding service delivery
- Trained and mentored new sales representatives
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Organized sales paperwork, presented proposals and finalized contracts
- Attended advanced training sessions and conferences to increase product knowledge and productivity
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Cold-called leads and closed large number of new sales over several months
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Exceeded goals for new accounts in single sales cycle
- Documented customer interactions using SalesForce to capture data in processing system
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer
- Set up calendar with customer birthdays and other special events for personal touch.
Family Service Counselor
Jefferson Memorial Funeral Home
02.2006 - 04.2015
- Assisted with advanced arrangements for individuals and couples
- Helped clients select caskets, markers and memorial options
- Supported families on day of interment to resolve any problems and answer questions
- Visited hospitals, nursing homes and hospice facilities to build relationships and give presentations
- Coordinated paperwork and required records to meet all business and legal requirements
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording
- Worked with cemeteries to schedule grave opening and closing
- Helped families select funeral and burial details from range of available options
- Improved appearance of remains with use of cosmetics
- Assisted clients with pre-arranging funeral services
- Met with families of deceased to discuss funeral service requests, disposition of remains and pricing
- Discussed nature of funeral service, disposition of remains and funeral costs with family members
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
Education
Tax Preparation -
H&R Block
01.2004
A -
Walker High School
Jasper, AL05.1993
Skills
- Mentoring abilities
- Negotiation expertise
- Sales Presentations
- Client acquisition
- CRM proficiency
- Sales Coaching
- Competitor Analysis
- Sales Pipeline Management
- Objection handling
- Customer Retention
- Closing Techniques
- Performance Management
- Upselling strategies
- Sales closing
- Revenue Generation
- Opening and closing procedures
- Contract Negotiation
Accomplishments
- Customer Service
- Project Management
- Manage Budgets
- Staff Management
- Team Leadership
- Sales and Marketing
- Lead Generation
- Sales Strategies
- Order Supplies
- Manage Contracts
- Customer Relationship Management
- Train Employees
- Sales Activities
- Corporate Social Responsibility
- Verbal and Written Communication
- Assist Customers
- Schedule Preparation
- Managing Routines
- Managing Employee Relations
- Strategic Planning
- Negotiation
Timeline
Senior Sales Advisor
Service Corporation International
06.2022 - Current
Manager
Stonemor Partners
06.2018 - 04.2022
Sales Advisor
Tuff Shed
03.2016 - 04.2018
Pre Need Sales Counselor
McCalla Memorial Funeral Home
06.2015 - 01.2016
Family Service Counselor
Jefferson Memorial Funeral Home
02.2006 - 04.2015
Tax Preparation -
H&R Block
A -
Walker High School
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