Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kindra Berntson

Sparks,NV

Summary

Compassionate professional with background in social and human services, known for productivity and efficient task completion. Possess specialized skills in client assessment, case management, and crisis intervention. Excel in communication, empathy, and problem-solving to support individuals and communities effectively. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Social Services Program Specialist II

State Of Nevada
Reno, NV
03.2020 - 10.2023

• Develop and revise program documentation, including State plans, policies, and contracts, ensuring compliance with federal regulations and State laws.

• Act as a spokesperson for social service and medical assistance programs, engaging with program personnel, clients, providers, community groups, and media representatives.

• Serve as a liaison with federal, State, and local officials to promote program objectives and goals.

• Coordinate with pharmacists and healthcare providers to optimize Medicaid coverage and improve patient care delivery.

Injury Prevention Supervisor

Washoe Tribe Of Nevada And California
Gardnerville, NV
05.2019 - 03.2020

• Educate community members on injury prevention and elderly fall safety to reduce mortality and trauma-related injuries.

• Manage the Injury Prevention Grant budget, ensuring appropriate allocation and billing for projects and patient encounters.

• Collect and analyze data to support evidence-based purchases and program strategies.

Dental Assistant

Spanish Springs Modern Dentistry
Sparks, NV
12.2017 - 05.2019
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Conducted dental cleanings and checked teeth for cracked fillings.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Took medical and dental history and recorded vital signs of patients.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Assisted dentist during examination by retracting patient's tongue and cheeks.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Gathered and documented patient medical and dental histories and vital signs.

Patient Acccess Representative

Renown
Reno, NV
08.2016 - 12.2017

• Coordinated patient benefits and scheduling for physical therapy, resolving conflicts to enhance patient experience.

• Ensured accurate medical history updates, adherence to HIPAA regulations, and seamless insurance communications.

• Assisted with billing, payments, and administrative duties, providing high-quality customer service.

Education

Bachelor of Science - Public Health

University of Nevada, Reno
Reno
05-2019

Associate of Applied Science - Public Health

Truckee Meadows Community College
Reno, NV
05-2017

Skills

  • Group and individual instruction
  • Skill development
  • Performance assessments
  • Skill building
  • Promotional planning
  • System enhancement
  • Scheduling proficiency
  • Market research proficiency
  • Vendor management
  • Resource management
  • Report generation
  • Team oversight
  • Program management
  • Report preparation
  • Report creation
  • Persuasive communication style
  • Staff development
  • Standard operating procedures
  • Office administration
  • Expense tracking
  • Needs analysis
  • Data management
  • Training coordination
  • Process improvements
  • Project coordination
  • HIPAA compliance
  • Electronic health records navigation
  • Healthcare payer guidelines
  • Medical billing
  • Regulatory compliance awareness
  • Expert ICD-10-cM coding
  • Time management capabilities
  • Inpatient coding expertise
  • Anatomy and physiology
  • Disease process comprehension
  • Medical terminology proficiency
  • Continuous learning mindset
  • Quality assurance practices
  • Pharmacology
  • Clinical documentation improvement
  • Outpatient coding experience
  • Diagnostic coding accuracy
  • Professional ethics
  • Advanced CPT coding
  • Revenue cycle management

Certification

  • CPC Certification

Timeline

Social Services Program Specialist II

State Of Nevada
03.2020 - 10.2023

Injury Prevention Supervisor

Washoe Tribe Of Nevada And California
05.2019 - 03.2020

Dental Assistant

Spanish Springs Modern Dentistry
12.2017 - 05.2019

Patient Acccess Representative

Renown
08.2016 - 12.2017
  • CPC Certification

Bachelor of Science - Public Health

University of Nevada, Reno

Associate of Applied Science - Public Health

Truckee Meadows Community College
Kindra Berntson