Kindra Dates
Cincinnati,OH
Summary
Motivated and dedicated Healthcare Professional with experience in providing exceptional patient care to elderly, disabled, and recuperating patients. Skilled in patient centered-care, medication administration and crisis response with a strong interest in supporting individuals with mental health and behavioral needs. Committed to building trust with patients, maintaining staying calm under pressure, and working collaboratively within interdisciplinary teams. Passionate about promoting emotional well-being and providing respectful, trauma informed care.
Overview
11
11
years of professional experience
Work History
LPN
Barrington of Oakley
04.2024 - Current
- Coordination of overall wellness services including medication administration, ordering setup and treatments
- Instruct residents regarding preventive care and health management
- Provide direct care and supervision of residents care work of non-licensed team members
- Monitor residents for changes in condition and notify
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
Outbound Associate
Myriad Genetics
04.2016 - 04.2024
- Duties include: Resolved customer complaints quickly and efficiently while maintaining high levels of professionalism
- Updating patient requisitions from medical clinics
- Maintains communication equipment between clinics and account executives
- Updates job knowledge by studying new product descriptions; participating in educational opportunities
- REFERENCES AVAILABLE UPON REQUEST
LPN
Their Voice of Greater Cincinnati
03.2022 - 03.2024
- Duties include: Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
- Conducted light housekeeping duties such as tidying up rooms, making beds and replenishing supplies
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Provided emotional support and companionship to residents during times of distress
Charge Entry Specialist
Concentra Urgent Care
09.2014 - 03.2016
- Duties include: Exhibited compassionate attitude towards all patients regardless of age or disability level
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Completed in-service training and attended performance improvement meetings
- Files and enters billing for patients into system and analyzes patient accounts to ensure billing is accurate
- Resolves routine patient billing inquiries and problems, handling follow-up questions from patients, resolving discrepancies or errors
Education
Diploma Practical Nursing -
Fortis College
Cincinnati, OH12.2023
Skills
- Patient-Focused Care
- Injury Prevention & Treatment
- HIPPA Compliance
- Long-term Skilled Mem Loss Care
- Chronic Condition Management
- Strong Communication Skills
- Patient relationship building
- Mental health support
- Proficient Assessment Skills
- Behavioral health
Timeline
LPN
Barrington of Oakley
04.2024 - Current
LPN
Their Voice of Greater Cincinnati
03.2022 - 03.2024
Outbound Associate
Myriad Genetics
04.2016 - 04.2024
Charge Entry Specialist
Concentra Urgent Care
09.2014 - 03.2016
Diploma Practical Nursing -
Fortis College
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