Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KINDRA FESMIRE

Sacramento,CA

Summary

Practiced Clinical Technician with experience improving patient outcomes through quality care. Resourceful counseling professional with experience in providing individual and group support to help clients suffering from substance abuse issues. Skilled in developing and implementing treatment plans, conducting assessments and providing referrals to external resources. Committed to advocating for client rights and helping build positive coping skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Clinical Technician

Akua Mind and Body
04.2023 - Current
  • Interpreted test results accurately; reported abnormal findings promptly to supervising physician or nurse practitioner
  • Developed comprehensive knowledge of medical terminology, anatomy, physiology, pharmacology and laboratory procedures
  • Demonstrated skill in the operation of laboratory equipment including centrifuges, microscopes, autoclaves and spectrophotometers
  • Maintained cleanliness of work area at all times; followed universal precautions for infection control purposes
  • Provided compassionate patient care in a clinical setting, demonstrating excellent communication and interpersonal skills
  • Administered medications under direction from physician or nurse practitioner according to established policies and procedures.

Support Staff Member

Next Move
11.2022 - 04.2023
  • Patient Records Documentation
  • Organized and maintained filing systems to ensure easy access to important documents.
  • Communicated with clients on behalf of staff to relay messages and information.
  • Processed incoming mail including sorting documents into appropriate categories.
  • Ensured compliance with established safety regulations while performing job duties.
  • Supported team members by offering assistance when needed to complete tasks efficiently.
  • Answered and directed phone calls to requested staff, taking messages for unavailable personnel.
  • Maintained inventory of equipment and supplies, ordering items as needed to ensure stock levels were sufficient.
  • Developed strong relationships with customers, providing support and guidance to ensure satisfaction.
  • Monitored supply inventory to order when depleted or at request of staff.
  • Provided excellent customer service, responding to inquiries and resolving complaints in a timely manner.

Bartender Shift Manager

Club Tequila
11.2020 - 08.2021
  • Followed alcohol awareness procedures for preventing un-safe intoxication
  • Greeted patrons promptly and cordially, exhibiting excellent guest service skills
  • Coordinated special events by creating menus, ordering supplies, setting up decorations and seating arrangements
  • Assisted in resolving customer complaints promptly and professionally
  • Managed day-to-day operations of the bar including stocking shelves, coolers, fridges and restocking supplies as needed
  • Crafted specialty cocktails according to customer specifications
  • Mixed and served alcoholic and non-alcoholic beverages according to established recipes
  • Maintained positive relationships with vendors to secure competitive pricing on products and supplies
  • Utilized point-of-sale systems to process payments accurately and efficiently
  • Trained and mentored new team members in proper bar operations
  • Demonstrated ability to manage staff, delegate tasks, and ensure compliance with company policies
  • Created detailed schedules for staff ensuring adequate coverage during peak hours.

Ride Operator/ mechanic

Brass Ring Amusements
05.2019 - 03.2020
  • Operated amusement park rides in a safe and efficient manner, adhering to all safety regulations
  • Responded quickly in emergency situations, following established protocols
  • Provided exceptional customer service by answering questions and addressing concerns of guests.

Server Shift Leader

Mr Perrys Restaurant
10.2018 - 05.2019
  • Served as the point person through which all work related requests were communicated to unit management
  • Inspected menus to ensure accuracy of pricing and descriptions prior to printing new editions
  • Conducted regular inventory counts of supplies and restocked as needed
  • Processed employee time sheets accurately each week according to payroll deadlines
  • Drove sense of urgency through team members to satisfy guests' needs and resolve problems
  • Resolved conflicts between employees in a timely manner while preserving positive working relationships
  • Maintained cleanliness and orderliness of the dining area at all times
  • Coordinated with kitchen staff to ensure prompt delivery of food orders
  • Trained new hires on proper serving etiquette, menu items, and safety procedures
  • Performed cash register functions accurately and efficiently.

Ticket Seller

Wold Amusements
08.2017 - 05.2018
  • Maintained accurate records of all transactions for audit purposes
  • Proficient in the use of POS systems, ticketing software, and other office equipment
  • Assisted in setting up booths for ticket sales prior to an event start time
  • Developed strong communication skills to effectively interact with customers in a professional manner
  • Demonstrated ability to provide excellent customer service and resolve customer inquiries efficiently
  • Processed payments using cash, debit and credit cards and mobile payment applications such as Apple Pay or Google Pay
  • Handled multiple tasks simultaneously while maintaining a high level of accuracy under pressure
  • Trained new staff members on proper ticket selling procedures
  • Took initiative to suggest process improvements which increased efficiency and reduced costs
  • Managed multiple tasks simultaneously in a fast-paced environment
  • Resolved customer complaints in a professional manner.

Karaoke DJ

I-5 entertainment
10.2015 - 08.2017
  • Created promotional materials including flyers, posters, email blasts and social media campaigns to increase awareness of upcoming events
  • Created unique transitions between songs that kept energy levels high throughout the night
  • Ensured compliance with relevant laws, regulations and safety standards at all times
  • Organized music library to ensure easy access to songs requested by patrons
  • Performed minor repairs and maintenance on audio and visual equipment as needed
  • Set up and operated audio and visual equipment for karaoke events, including microphones, speakers and other sound systems
  • Monitored crowd reactions throughout the night and adjusted set list accordingly
  • Kept current on the latest trends in music selection for karaoke events
  • Trained new personnel in the use of audio and visual equipment for karaoke events
  • Interacted with guests in a friendly manner to create an enjoyable atmosphere
  • Managed multiple tasks simultaneously in order to ensure smooth operations at all times.

Server Shift Leader

Original Perrys Restaurant
05.2016 - 12.2016
  • Coordinated with kitchen staff to ensure prompt delivery of food orders
  • Monitored team performance to ensure quality, service, and cleanliness standards were met throughout shift
  • Assisted in scheduling shifts for servers based upon weekly traffic patterns
  • Performed cash register functions accurately and efficiently
  • Ensured compliance with health department regulations pertaining to food storage and sanitation practices
  • Provided exceptional customer service throughout entire meal experience from ordering until payment was received
  • Processed employee time sheets accurately each week according to payroll deadlines
  • Assisted customers with selecting menu items that best suited their tastes or dietary restrictions
  • Maintained cleanliness and orderliness of the dining area at all times
  • Conducted regular inventory counts of supplies and restocked as needed
  • Provided excellent customer service to all patrons, ensuring satisfaction and repeat business
  • Served as the point person through which all work related requests were communicated to unit management
  • Resolved conflicts between employees in a timely manner while preserving positive working relationships.

Education

A.S In Automotive Technology - Automotive Technology

American River College
Sacramento, CA
06.2012

High School Diploma -

William Daylor High School
Sacramento, CA
06.1997

Skills

  • Specimen Processing
  • Direct Supervision
  • Company Guidelines
  • Medication Side Effect Knowledge
  • Reading Comprehension
  • Patient Interviewing
  • Data Recording
  • Specimen Labeling
  • Performing Urinalysis
  • Individualized Care Plans
  • Supporting Daily Living Needs
  • FDA Regulations
  • Data Analysis and Documentation
  • Patient Relations
  • Patient Care
  • Clinical Documentation
  • Case Management
  • Organization and Multitasking
  • Documentation And Reporting
  • Relationship Building
  • Conflict Resolution
  • Positive Attitude
  • Email and Telephone Etiquette
  • Community Resources
  • Case Planning
  • Community Outreach
  • Emotional awareness
  • Crisis Intervention
  • Treatment Planning
  • Data Entry and Analysis

Certification

  • Community CPR
  • RADT

References

  • Dannyelle Rosemarie- Next Move Sacramento , 916-666-5082, 1clutz3@gmail.com, Housing& credit specialist
  • Dena Santos-Akua Mind and Body, 916-640-5510, Program Director

Timeline

Clinical Technician

Akua Mind and Body
04.2023 - Current

Support Staff Member

Next Move
11.2022 - 04.2023

Bartender Shift Manager

Club Tequila
11.2020 - 08.2021

Ride Operator/ mechanic

Brass Ring Amusements
05.2019 - 03.2020

Server Shift Leader

Mr Perrys Restaurant
10.2018 - 05.2019

Ticket Seller

Wold Amusements
08.2017 - 05.2018

Server Shift Leader

Original Perrys Restaurant
05.2016 - 12.2016

Karaoke DJ

I-5 entertainment
10.2015 - 08.2017

A.S In Automotive Technology - Automotive Technology

American River College

High School Diploma -

William Daylor High School

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