Kindra Hagan

Commercial Business Development

Marietta Drapery & Window Coverings Co. Inc.

Marietta, GA

08.2004 - 05.2024

Determined business development opportunities and implemented effective strategy for client acquisition.
Created and maintained relationships with key clients, partners, and vendors.
Implemented effective strategies for maintaining high levels of customer loyalty across all product lines.
Oversaw the development of business proposals and bids for new projects or contracts.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Resolved customer complaints regarding sales and service.
Ensured compliance with relevant regulations when developing new business initiatives.
Provided regular feedback to senior management on progress made towards goals set out in business plans.
Negotiated contracts with customers and suppliers to optimize profits for the company.
Collaborated with other departments to ensure customer satisfaction levels were met or exceeded.
Identified potential business opportunities and developed sales plans accordingly.
Negotiated and closed high-value contracts with new and existing clients to increase market share.
Discovered potential clients via pipeline development, pre-qualification processes, and regional evaluation.
Leveraged cold calling, in-person visits and referrals to build leads.
Enhanced sales volume through skilled support to both new and inactive customers.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Monitored customer accounts regularly in order to identify any issues or areas of improvement needed.
Maintained open and ongoing communication with clients to meet needs and expectations.
Managed budgeting processes related to commercial development projects by monitoring costs closely.
Established new customer accounts using negotiation and sales closing abilities.
Monitored industry trends and technological advancements to stay ahead of competition.
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Cultivated a culture of innovation and continuous improvement within the business development team.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Utilized various software and tools to streamline processes and optimize performance.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
Maintained updated knowledge through continuing education and advanced training.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked effectively in team environments to make the workplace more productive.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Operated a variety of machinery and tools safely and efficiently.
Achieved cost-savings by developing functional solutions to problems.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Prepared detailed estimates by assessing labor, time, and material requirements.
Collaborated with vendors to confirm budget projections and cost estimates.
Compiled and showcased detailed estimates by gathering numerical and descriptive data.
Prepared accurate estimates through the presentation of precise numerical details.
Collaborated with purchasing team to facilitate on-time acquisition of essential project materials.
Performed site visits to evaluate potential issues.
Collaborated with clients, vendors, and general contractors to create estimates.
Conducted on-site evaluations to refine estimation accuracy based on project demands.
Produced punctual proposals for clear conveyance of bid clarifications.
Formulated detailed estimates to support subcontractor procurement decisions.
Facilitated negotiations for change orders
Guaranteed regulatory and standard compliance throughout the estimating process.
Produce quantity estimates through manual calculations based on blueprint evaluations.
Devised actionable timelines based on project requirements, scope, and available resources.
Evaluated construction plans to align with field conditions.
Routinely engaged with customers to evaluate their satisfaction.
Prepared accurate estimates by examining plans, specifications, and proposals.
Safeguarded client and prospect information to ensure confidentiality.
Assisted in the creation of proposals and presentations to acquire new business.
Participated in pre-bid client meetings to understand project requirements.
Optimized cost structures by negotiating favorable pricing arrangements.
Outlined scope, boundaries, and time frame to generate precise estimates.
Revised estimates to incorporate adjustments in materials, labor demands, and project specifications.
Developed initial cost analyses from schematic documents.
Kept current with industry trends, pricing variations, and advancements in materials and technology.
Formulated precise bids for construction projects after thorough evaluation of specifications and blueprints.
Kept comprehensive and systematic records of bid documents, correspondence, and project-specific details.
Prepared comprehensive estimates by evaluating blueprints and project documentation.
Assessed customer needs with speed and accuracy.

Summary

Overview

Work History

Commercial Business Development

Skills

Certification

Timeline

Commercial Business Development

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