Kindra Miller
Philadelphia,PA
Summary
Experienced Medical Assistant and Phlebotomist with 20+ years in venipuncture, specimen collection, patient intake, and EKGs. Known for delivering patient-centered care, building strong patient relationships, and supporting providers in both clinic and high-acuity environments.Experienced with venipuncture and blood collection techniques, ensuring patient comfort and safety. Utilizes strong communication skills to provide clear instructions and reassure patients during procedures. Knowledge of infection control and maintaining accurate, organized records for efficient workflow.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Emergency Department Technician
Thomas Jefferson – Methodist Hospital
Philadelphia, PA
10.2009 - Current
- Perform high-volume venipuncture and specimen collection with strong accuracy and patient comfort focus
- Conduct patient intake, vital signs, and clinical assessments
- Obtain and document EKGs and assist with monitoring
- Assist providers with procedures and patient care in a fast-paced environment
- Maintain accurate EMR documentation and ensure proper specimen handling
- Serve as shift lead, supporting team workflow during high-volume periods
- Train and onboard new technicians on phlebotomy, protocols, and patient care standards
Laboratory Assistant (Inpatient & Outpatient)
Thomas Jefferson – Methodist Hospital
Philadelphia, PA
05.2003 - 10.2009
- Performed venipuncture and specimen collection in inpatient and outpatient settings
- Processed specimens including centrifugation and lab preparation
- Ensured accurate labeling, tracking, and documentation
- Maintained strict infection control and safety compliance
- Supported lab operations and assisted in training new staff
Education
EMT Certificate -
Thomas Jefferson University
Medical Assistant Certificate - undefined
Harrison Career Institute
High School Diploma - undefined
St. Maria Goretti HS
Skills
- Phlebotomy (Venipuncture & Capillary Draws)
- Patient Intake & Vital Signs
- Specimen Collection & Processing
- EKGs
- POCT
- EMR Documentation
- Patient Education
- Infection Control
- Team-Based Care
- Staff Training
- Compassionate care
- Patient transport
- Emergency medical care
- Blood draw techniques
- Vital signs monitoring
- EKG interpretation
- Medical equipment operation
- Airway management
- Phlebotomy procedures
- Phlebotomy
- CPR
- Wound care
- Collecting medical samples
- Medical terminology
- Transportation coordination
- Venipuncture
- Educating patients
- Patient health education
- Patient registration
- Regulatory compliance
- Measuring and monitoring vitals
- Patient admissions
- EMT
Certification
- EMT
- BLS (Expires 03/2029)
Timeline
Emergency Department Technician
Thomas Jefferson – Methodist Hospital
10.2009 - Current
Laboratory Assistant (Inpatient & Outpatient)
Thomas Jefferson – Methodist Hospital
05.2003 - 10.2009
Medical Assistant Certificate - undefined
Harrison Career Institute
High School Diploma - undefined
St. Maria Goretti HS
EMT Certificate -
Thomas Jefferson University