Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Kindra Strong

Colfax,CA

Summary

Dynamic server and cook with a strong work ethic and exceptional customer service skills, honed at El Portal Taqueria. Proven ability to enhance guest experiences through effective upselling techniques and multitasking in high-volume settings. Committed to maintaining food safety practices while fostering a collaborative team environment.

Overview

1
1
Certification

Work History

Server

El Portal Taqueria
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Line Cook

Taco Bell
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Server/Cook

Main Street Pizza
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Monitored food quality and presentation to maintain high standards.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Communicated closely with servers to fully understand special orders for customers.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Assistant Deli Manager

Marvals Food Store
  • Trained new team members in proper food handling techniques, equipment usage, and company policies.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Increased sales through effective merchandising and attractive product displays.
  • Established a positive atmosphere within the department by promoting open communication channels among team members at all times.
  • Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
  • Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
  • Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
  • Controlled freshness of products by rotating and removing out of code merchandise.
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.
  • Efficiently processed orders for both walk-in customers and catering clients, ensuring accuracy and timely fulfillment of requests.
  • Coordinated special events such as holiday promotions or cooking demonstrations to increase foot traffic in the deli department.
  • Collaborated with store management to develop promotional strategies, boosting deli revenue.
  • Inventoried food products and associated materials on weekly basis.

Education

Adelante Continuation High School
Roseville, CA
06.2001

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Sales techniques
  • Order accuracy
  • Supply restocking
  • Quality control
  • Food safety practices
  • Table bussing
  • Suggestive selling
  • Guest relations management
  • Point of sale operation
  • Dining area maintenance
  • Allergy awareness
  • Beverage preparation
  • Tableside etiquette
  • Food sales and promotion
  • Item promotion
  • Food station setup
  • Ordering procedures
  • Daily specials memorization
  • Food delivery
  • Multitasking and organization
  • Upselling techniques
  • Hostess support
  • Responsible beverage service
  • Positive guest interactions
  • Price memorization
  • Point-of-sale system
  • Dining customer service
  • Menu item recommendation
  • Team player
  • Warm and friendly
  • Adaptable and flexible
  • Multitasking Abilities
  • Problem-solving

Certification

Food Handlers Certificate

Alcohol Sales Server Certificate

Timeline

Server

El Portal Taqueria

Line Cook

Taco Bell

Server/Cook

Main Street Pizza

Assistant Deli Manager

Marvals Food Store

Adelante Continuation High School

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Kindra Strong