Kindra Cheyenne Stewart She/Her/Hers
Moraga,CA
Summary
Resourceful and dependable professional offering many years of expertise in written and verbal communication, problem solving, travel coordination and file management (all with enthusiasm and a positive attitude!) who is seeking full-time employment at an innovative company that values the wellbeing and success of its employees.
Overview
12
12
years of professional experience
Work History
Veteran Student Support Services Manager/VA School Certifying Official
Saint Mary’s College of California
02.2023 - Current
- Manage certification and processing of VA education benefits for 60 eligible students, ensuring compliance with federal regulations and maintaining accurate student records
- Maintain accurate and secure files for compliance and auditing purposes; advise Financial Aid, Business Office, Student Affairs, and other offices as need, on VA education policies and regulations
- Provide training and guidance to campus staff and faculty on veteran student issues, including understanding military culture, recognizing mental health challenges, and effectively communicating with and supporting veteran students
- Collaborate with school faculty and staff to design and implement veteran-friendly initiatives, including orientation programs, workshops, and social events, to enhance overall student experience
- Act as designated VA approved work-study site supervisor for 3 students and maintain VA requirements.
Advisor
Tripp Lake Camp
06.2022 - 08.2022
- Assisted in supervision and organization of 24 campers in their living unit, within activities and throughout camp to meet intended camper outcomes
- Maintained high standards of health and safety in all activities for over 300 campers and 100 staff
- Contributed to verbal and written evaluations and communication as requested by camp leadership
- Maintained accurate records of camper attendance, behavior, and progress throughout summer
- Liaised between parents, campers, and administration, addressing any concerns or issues.
Writing Instructor/Camp Counselor
Tripp Lake Camp
06.2021 - 08.2021
- Responsible for safety and wellbeing of over 300 campers 24/7
- Adapted to constant changes due to insufficient staffing and COVID-19
- Collaborated with other counselors to maximize productivity and safety daily
- Developed daily lesson plans for campers ranging from seven to seventeen years old, and taught five activity periods, emphasizing creative writing and journalism
- Designed and edited weekly print publication using Adobe InDesign.
Public Affairs Photojournalist
United States Air Force
10.2017 - 01.2020
- Documented military operations through creating professional imagery and written articles
- Published content through online webpage and various social media accounts
- Conducted face-to-face interviews with subject-matter experts
- Organized and managed over $1 million of professional photo and video equipment
- Promoted public knowledge and understanding of Air Force mission and capabilities through verbal, written and face-to-face customer service
- Maintained liaison with local and regional government, civic leaders, and media outlets
- Administered internal training, specializing in customer service and technical skills.
Travel Consultant
American Express Platinum Travel
08.2016 - 08.2017
- Created and customized domestic and international leisure travel reservations, consulting to needs of thousands of card member’s airfare, hotel accommodations and ground transportation needs
- Managed all travel reservations using SABRE GDS system
- Educated card members of required travel documentation, airline fare rules and cancellation policies
- Exceeded daily sales and extraordinary care goal metrics set by American Express
- Maintained professional and positive demeanor in fast-paced, call center environment.
Executive Administrative Assistant
Sometech Corporation
07.2015 - 08.2016
- Assisted CEO, ensuring success in day-to-day operations
- Managed office inventory and calendars, including travel arrangements
- Created technical documents, such as brochures, business cards, and manuals
- Corresponded professionally to all phone calls and emails on behalf of CEO.
Call Center Lead/Trainer
Medieval Times National Contact Center
08.2012 - 04.2015
- Supervised over 100 employees on call center floor
- Conducted employment interviews
- Created training materials, including employee handbooks and safety plans for future planning
- Taught new-hire training classes.
Education
MFA in Creative Writing: Fiction -
Saint Mary’s College of California
Moraga05.2024
BA in English: Rhetoric, Digital Media, and Professional Communication -
New Mexico State University
Las Cruces, NM05.2022
Military Photojournalism Certificate -
Defense Information School
Fort George G Meade, MD05.2018
BMT Certificate -
Air Force Basic Military Training
Lackland Air Force Base, TX12.2017
Skills
- Oral & Written Communication
- Problem-Solving
- Project Management
- Public-speaking
- MS Office Suite
- Google Suite
- Scheduling
- Travel Planning
- Office Management
- Editing & Copywriting
- Typing: 73 WPM
Timeline
Veteran Student Support Services Manager/VA School Certifying Official
Saint Mary’s College of California
02.2023 - Current
Advisor
Tripp Lake Camp
06.2022 - 08.2022
Writing Instructor/Camp Counselor
Tripp Lake Camp
06.2021 - 08.2021
Public Affairs Photojournalist
United States Air Force
10.2017 - 01.2020
Travel Consultant
American Express Platinum Travel
08.2016 - 08.2017
Executive Administrative Assistant
Sometech Corporation
07.2015 - 08.2016
Call Center Lead/Trainer
Medieval Times National Contact Center
08.2012 - 04.2015
MFA in Creative Writing: Fiction -
Saint Mary’s College of California
BA in English: Rhetoric, Digital Media, and Professional Communication -
New Mexico State University
Military Photojournalism Certificate -
Defense Information School
BMT Certificate -
Air Force Basic Military Training
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