Kindra D. Terry

• Achieve operational excellence by streamlining processes and implementing best practices, partnering with 360+ associates in the Walmart Fashion Merchandising business.
• Collaborate with Talent Acquisition, Compensation, HR Systems teams, Talent Management, and Merchandising Human Resources peers to successfully support the business.

Talent Management:

• Place increased focus on experience and Diversity, Equity, and Inclusion when sourcing and interviewing.
• Assist leaders with identifying and addressing associate talent needs and gaps.
• Work with Talent Acquisition partners to hire critical and high demand talent, while ensuring fairness and consistency in compensation practices.

Organizational Design:

• Consistently assess jobs by reviewing and building clear roles/responsibilities and ensuring that decision-making rights are correct by level and function.
• Execute organizational initiatives, as needed, in a timely fashion, and communicate changes efficiently.
• Lead associates through change management processes and provide counsel to ensure successful transitions.

Associate Relations:

• Lead headcount and budget management, working with Senior Executives to gain input.
• Provide guidance to business leaders about HR issues, including Performance Management, Talent Readiness, and Associate Engagement issues.
• Enhance associate engagement by implementing comprehensive HR programs and initiatives.

• Improved case resolution rates by conducting investigations for highly sensitive, controversial, and mission-critical human resources concerns of Equal Employment Opportunity (EEO) policy violations regarding Walmart Home Office, Regional, Market and store associates.
• Developed investigative strategy based on the type and sensitivity of the investigation.
• Gathered and analyzed case documents to determine investigative course of action.
• Enhanced department efficiency with streamlined processes for evidence collection and documentation.
• Identified vulnerabilities and recommended process refinements and corrective measures to business unit and human resources leadership.
• Prepared very detailed reports of investigation and evidence for final disposition.
• Provided and supported the implementation of business solutions by building relationships and partnerships with key stakeholders, including Global Ethics, Legal, Global Governance and Human Resources.
• Identified business needs, determined, and carried out required processes and practices, monitored progress and results, and recognized and capitalized on improvement opportunities.

• Drove results by leading strategic, cross-functional initiatives and optimizing supply chain management to ensure program in-stocks were at the desired levels.
• For FYE 2019, exceeded in-stock goals which lead to $698.8M in actual sales on a budget of $686.6M, profit of $234.7M on a budget of $223M and ending inventory of $117.2M on a budget of $117.4M.
• Oversaw inventory management and executed the supply chain goals for 30+ complex Men's apparel programs across the Walmart U.S General Merchandise and Fashion distribution center networks, and Supercenter and General Merchandise store formats.
• Networked by developing and implementing processes for item flow from the Suppliers to Walmart stores.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
• Developed and coordinated solutions for merchandise flow exceptions, disruptions, and constraints.
• Collaborated with the Buying, Planning, Modular Development and Product Development/Sourcing teams, along with Suppliers, to develop and oversee the implementation of strategies for new item assortments.
• Managed category inventory budgets and developed and presented recommendations to the cross-functional team and senior leadership.

• Performed as a strategic business partner for the Sam's Club Membership, Marketing, Sams.com, Operations, Asset Protection, Human Resources and Health & Wellness functions of the business.
• Collaborated cross-functionally with Recruiting, Talent Planning, Talent Development and Compensation teams.

Talent Management:

• Obtained talent and addressed future and existing talent needs.
• Built and implemented robust talent plans for the growing needs of each individual business.
• Focused on and acquired critical and high demand talent while ensuring consistency in compensation practices.

Organizational Design:

• Achieved operational excellence by simplifying job descriptions, building clear roles/responsibilities, and ensuring that decision-making rights were correct by level and function.
• Improved team performance by executing organizational design initiatives, focusing on organizational agility (growing talent), resource allocation and addressing organizational complexities to increase speed and improve communication.
• Spearheaded change management efforts for seamless adoption of new systems or processes among employees.

Associate Relations:

• For 1,200+ Sam's Club Associates, built/defined and implemented Human Capital Plans and Diversity & Inclusion Business Plans strategies for areas of support and drove strategies throughout the fiscal year.
• Managed headcount and budgets effectively for areas of support, working with Sr. Executives to achieve financial objectives.
• Provided guidance to business leaders about HR issues, including Performance Management and Associate Engagement issues.

• Managed a team with responsibility for the development, oversight and coordination of the corporate Diversity Goals Program and advancement of company-wide diversity and inclusion efforts.
• Developed and managed the Candidate Sourcing & [Job] Placements program that contained information for over 350 senior-level and executive associates.
• Executed and managed the Good Faith Efforts piece of the company's Diversity Goals program, of which all corporate senior-level management and Field management associates were held accountable; Supported the educational and developmental programs that were designed to build cultural competencies for over 55,000 members of management.
• Partnered closely with, and provided guidance to, divisional (Walmart U.S., Sam's Club, International) Human Resources leadership who supported Officers with their Diversity Goals plans.
• Analyzed diversity demographics data, including EEO data, and partnered with talent leads to provide quarterly divisional reports and key insights to achieve associate development and diversity goals.
• Special Project: Chair of International Women in Retail Summit in, Led the creation of project milestones, managed the Planning Committee, arranged all logistics for participants, built relationships with key partners and measured the success of the event.
• Administered post-event survey with 100% favorable reaction for the event.

• Designed floor plans and implemented merchandise plans for Division 1 Walmart stores, Walmart Supercenter units, and Neighborhood Market formats.
• Partnered/Coordinated with Operations, Merchandising, Special Divisions, Store Planning, and other departments to determine store specific layouts and ensure compliance for state-specific requirements.
• Determined the best space allocation for specific departmental layouts using historical sales data as well as demographic data.
• Successfully managed rigid timelines for as many as 15 project stores simultaneously in different phases of each project.
• Had responsibility for two associates and their successful management and completion of high-profile projects.

• Collaborated consistently with truck carrier dispatchers to ensure efficient routing of Walmart and Sam's Club purchase orders and truckloads from Suppliers located in the Northeast and Southeast regions of the United States to Walmart distribution centers and stores throughout the United States.
• Manually routed complex direct-to-store lawn mower loads.
• Established shipping points for new and existing suppliers so they could successfully manage their business with Walmart U.S.
• Performed troubleshooting while serving as a technical coordinator for the General Merchandise Traffic team.