Kinethia Williams
Administrative coordinator
Grand Prairie,TX
Summary
Self-motivated Administrative Coordinator with background handling diverse administrative functions. Proven history managing competing priorities in fast-paced and rapidly changing environments. Committed to providing superior administrative support.
Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
10
10
years of professional experience
Work History
Store Manager
Chicken and Go
01.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
Administrative Coordinator
Humana
10.2018 - 03.2023
- Assembled charts for new patients, confirming inclusion of requested medical history and diagnostic information.
- Prepared patient data surveys, detailing care outcomes, billing metrics and other factors.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Claims Specialist/Collections Specialist
UnitedHealth Group
01.2016 - 10.2018
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Collected premiums and issued accurate receipts.
- Posted payments to accounts and maintained records.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
Collection Specialist
Kohls Call Center
06.2014 - 01.2016
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
- Processed debtor payments and updated accounts to reflect new balance.
Education
No Degree - Basic Studies
Mountain View College
Dallas, TXHigh School Diploma -
A. Maceo Smith High School
05.2004
Skills
- Credit and collections
- Medicare/Medicaid
- ICD 10 Coding
- Insurance Verification
- HIPAA
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Store operations
- Training and mentoring
- Team Leadership
- Store Opening and Closing
Timeline
Store Manager
Chicken and Go
01.2023 - Current
Administrative Coordinator
Humana
10.2018 - 03.2023
Claims Specialist/Collections Specialist
UnitedHealth Group
01.2016 - 10.2018
Collection Specialist
Kohls Call Center
06.2014 - 01.2016
High School Diploma -
A. Maceo Smith High School
No Degree - Basic Studies
Mountain View College
Similar Profiles
Maria PalomoMaria Palomo
Fieldale farms processing plant at Packing chicken and check the chickenFieldale farms processing plant at Packing chicken and check the chicken
Sana SalihaSana Saliha
Chef Assistant at Chicken and ChickenChef Assistant at Chicken and Chicken
SHAHRUKH SHEIKHSHAHRUKH SHEIKH
ASSISTANT RESTAURANT GENERAL MANAGER at TEXAS CHICKEN (Churches Chicken)ASSISTANT RESTAURANT GENERAL MANAGER at TEXAS CHICKEN (Churches Chicken)
Grayson HowardGrayson Howard
Shift Manager at Layne's Chicken FingersShift Manager at Layne's Chicken Fingers
Camile SmithCamile Smith
Assistant Community Manager at Avenue5 ResidentialAssistant Community Manager at Avenue5 Residential