Student-athlete seeking first customer service job that utilizes dynamic skill set of past volunteer work experience and athletic background during senior year of high school.
Overview
5
5
years of professional experience
Work History
Executive Assistant
Dorinda Francois - Real Estate
08.2023 - 06.2024
Promoted team productivity by keeping supplies organized and well-stocked.
Updated and maintained confidential databases and records.
Handled confidential and sensitive information with discretion and tact.
Volunteered to help with special projects of varying degrees of complexity.
Parking Lot Attendant
Damand ProSkills International
01.2020 - 12.2022
Directed patrons to designated parking spaces.
Parked and retrieved cars according to customer needs.
Facilitated vehicle flow by managing traffic control and parking in assigned area.
Answered general questions about parking fees, facilities, and directions.
Delivered above and beyond service to VIP guests at property.
Handled cash, made accurate change and maintained balanced cash drawer.
Guest Service Representative
Riverside Studios
01.2019 - 12.2022
Greeted guests upon arrival by providing warm welcome.
Created welcoming and comfortable environment for guests.
Handled customer complaints to satisfy and retain guests.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Responded to guest inquiries to maximize guest satisfaction.