KING JOHNSON
White Plains,NY
Summary
Dynamic and results-oriented professional with extensive experience leading operations in healthcare, security, and high-stakes environments. Known for exceptional adaptability, strong organizational discipline, and the ability to stabilize complex situations through clear communication and decisive action. Skilled in cross-functional collaboration, staff development, and maintaining operational continuity across fast-paced, mission-critical settings. Recognized for delivering precise documentation, effective conflict resolution, and consistent support to both teams and clients. Ready to bring a diverse, high-impact skill set to an organization seeking a dependable leader who elevates performance and strengthens operational excellence.
Overview
7
7
years of professional experience
Work History
Psychiatric Technician
NY Presbyterian Hospital Health Center
04.2023 - Current
- Support clinical operations on a 17 bed in patient unit through continuous monitoring of patient behavioral, emotional, and physical status while documenting all observations accurately within EPIC electronic health record (EHR) systems.
- Collaborate with nurses, therapists, and physicians to carry out individualized treatment plans, ensuring seamless coordination and up-to-date recordkeeping within EPIC workflows.
- Provide crisis intervention using structured verbal de-escalation and safety protocols, contributing to controlled and therapeutic environments that reduce the need for escalated responses.
- Assist patients with essential daily living tasks and encourage participation in therapeutic groups, promoting stability, improved functionality, and adherence to individualized care plans.
- Support overall clinical efficiency by ensuring accurate EPIC entries, completing safety rounding documentation, updating care status, and contributing to multidisciplinary communication during shift handoffs.
Armed Protective Security Officer
Paragon Systems
07.2022 - 04.2025
- Armed Protective Security Officer position assigned to high profile federal sites.
- Observe and report activities and incidents at assigned locations.
- Providing security and safety for the client property, personnel, contractors and visitors numbering approximately 60 persons or more per day.
- Responding to unusual and emergency situations, using appropriate escalation of force level up to and including armed response as dictated by the situation and protocol.
- Assisting in preserving order and may act to enforce regulations and directives of the site pertaining to personnel, visitors, and premises.
- Controlling access to the client site and facility through the admittance process; responsive in all situations; monitors entrance and exits and acts to prevent unapproved or unlawful entry.
Security Officer
NY Presbyterian Hospital Health Center
08.2021 - 04.2023
- Maintained secure hospital operations by overseeing a 260 bed in-patient facility access, supervising traffic flow, and enforcing compliance across monitored entry points using CCTV surveillance systems, access control panels, and visitor management platforms.
- Provided critical observation for high-risk psychiatric patients using real-time monitoring tools and communicated behavioral updates to clinical teams through digital incident reporting systems.
- Utilized professional communication tools—including two-way radio networks and emergency notification systems—to coordinate responses, manage patient escorts, and support clinical departments during high-pressure events.
- Applied advanced verbal de-escalation techniques and crisis stabilization protocols to ensure safe outcomes while minimizing operational disruptions across patient care units.
- Strengthened hospital safety readiness by supporting emergency drills, responding to panic alarms, and helping refine security procedures informed by system data and incident trends.
Security Operations Supervisor / FLSD
Regeneron Pharmaceuticals (Sunstates Security)
02.2019 - 07.2021
- Directed daily operations for a 10+ member team, managing workflow, training, scheduling, and performance to ensure consistent execution of organizational goals and operational standards.
- Oversaw enterprise-level security infrastructure—including Siemens fire systems and C•Cure access control—leveraging GSOC capabilities to monitor global personnel movements, analyze real-time security data, respond to alerts, and ensure seamless integration with facility-wide safety protocols.
- Led investigations and produced formal documentation for legal and regulatory bodies, maintaining high standards of accuracy, accountability, and cross-departmental communication during incident resolution.
- Coordinated multi-team efforts with internal stakeholders and external contractors, managing controlled access, supporting infrastructure projects, and ensuring compliant, uninterrupted operations within sensitive and high-security areas.
- Strengthened operational efficiency by refining standard operating procedures, enhancing post orders, optimizing emergency response processes, and reinforcing overall organizational readiness across a high-demand corporate environment.
Education
Associate of Science - Nursing
Westchester Community College
Valhalla, New York06-2027
High School Diploma -
Iona Preparatory
New Rochelle, NY05.2009
Skills
- Operational Leadership & Team Management
Led teams of 10 personnel, supervised daily operations, coordinated scheduling, training, and performance management across high-pressure environments - Crisis Management & Rapid Decision-Making
Responded to medical, security, and behavioral emergencies with calm, structured judgment—ensuring safety, continuity, and minimal disruption - Cross-Functional Coordination
Worked directly with clinical teams, contractors, executives, and security staff to align operations, streamline workflows, and support multi-department initiatives - Process Optimization & SOP Development
Improved operational efficiency by updating post orders, refining emergency processes, enhancing documentation workflows, and driving procedural compliance
- Risk Assessment & Incident Resolution
Conducted investigations, documented incidents for regulatory/legal use, and applied mitigation strategies to prevent recurrence and reinforce organizational readiness - Technology & Systems Oversight
Hands-on experience with enterprise platforms such as Siemens fire systems, CCure access control, CCTV monitoring tools, visitor management systems, emergency notification systems, and EPIC EHR - Strategic Communication & Stakeholder Alignment
Acted as a reliable liaison between departments, delivering clear information flow during incidents, shift handoffs, and collaborative operations - High-Stakes Environment Oversight
Maintained order, safety, and workflow stability in hospitals, pharmaceutical facilities, and secure federal locations—demonstrating resilience and leadership under pressure
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Psychiatric Technician
NY Presbyterian Hospital Health Center
04.2023 - Current
Armed Protective Security Officer
Paragon Systems
07.2022 - 04.2025
Security Officer
NY Presbyterian Hospital Health Center
08.2021 - 04.2023
Security Operations Supervisor / FLSD
Regeneron Pharmaceuticals (Sunstates Security)
02.2019 - 07.2021
Associate of Science - Nursing
Westchester Community College
High School Diploma -
Iona Preparatory