King-Zachary Mobley

• Applied pesticides to inside and outside of structures utilizing company protocols.
• Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
• Educated and advised customers on preventive measures to reduce pest infestations.
• Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
• Performed detailed and customer service oriented treatments to prevent customer concerns and callbacks.
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• Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
• Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
• Followed all company protocols when applying pesticides on the inside and outside of structures.
• Applied pesticides and other control strategies to manage pests.
• Met with customers at residences and places of business to check on pest and rodent situations.
• Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
• Set mechanical traps, baits and glue boards to remove pests from interior areas.
• Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
• Recognized for consistent quality service and efficiency.
• Identified pest issues, placed traps and bait and removed dead pests after extermination.
• Maintained knowledge and adhered to state rules and regulations.
• Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
• Utilized appropriate protective gear and equipment during application.

Through Express employment I was a customer service representative for Frontier Airlines. In this position I Answered phone calls from upset customers and tried my best to deescalate their issue and make it right for the customer. While serving this position I supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication while addressing inquiries, resolved customer issues and managed customer relations. Another task I faced in this position was documenting customer correspondence to track requests, problems and solutions.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.