Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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KingCarleion Collins-Stevens

Oakland,CA

Summary

Seasoned Cashier Team Lead with robust experience in retail environments. Skilled in driving team performance, streamlining cash management processes, and enhancing customer satisfaction levels. Notable ability to work in fast-paced settings while maintaining accuracy and efficiency. Transformative impact within teams through effective leadership and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Sales Associate

IEnter Outer Cliset
04.2024 - Current
  • Developed strong customer relationships through attentive service and product knowledge.
  • Assisted in inventory management, ensuring stock levels met customer demand effectively.
  • Trained new staff on sales techniques and company policies to enhance team performance.
  • Collaborated with management to implement promotional strategies that increased foot traffic.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.

Cashier Team Lead

Chevron
03.2022 - 05.2024
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.

cleaned restroom

took out trash

  • Greeted customers promptly and responded to questions.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Ensured compliance with all safety regulations while performing tasks.

Supply Distribution

Highland Hospital
05.2020 - 06.2021
  • Developed and implemented an inventory control system to ensure accurate record keeping of supply distribution.
  • Researched new technologies in order to improve operational efficiency in the distribution of fuels.
  • Developed functional design documents for ERP modules such as Finance, Supply Chain Management, Human Resources and Manufacturing.
  • Analyzed current supply chain needs and identified areas for improvement in cost savings, distribution, sourcing, inventory control, transportation, warehousing and customer service.
  • Coordinated shipments between vendors, customers, and distribution centers.
  • Provided support services such as meals, clothing distribution, library services, as needed.
  • Prepared samples, arranged attractively and replenished supply.
  • Developed strategies to optimize pharmaceutical supply chain and distribution networks.
  • Monitored supply chain operations to ensure optimal inventory levels were maintained across all distribution centers.
  • Coordinated with vendors regarding supply chain management activities such as procurement, inventory control, warehousing.
  • Installed power supply wiring and conduit such as EMT, O-CAL, Rigid conduit.
  • Provided training for personnel on new or updated procedures related to distribution

  • Generated purchase orders

Team Member

Wingstop
01.2019 - 07.2020
  • Greeted customers upon entering the store with friendly demeanor.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Identified needs of customers promptly and efficiently.
  • Resolved customer issues promptly in a professional manner.
  • Maintained a clean and organized work area throughout shift.

Education

High School Diploma -

Fremont High School
Oakland, California
05-2022

Skills

  • cashier
  • opening and closing of store
  • validation of charge purchase
  • customer service

Affiliations

  • playing football

Timeline

Sales Associate

IEnter Outer Cliset
04.2024 - Current

Cashier Team Lead

Chevron
03.2022 - 05.2024

Supply Distribution

Highland Hospital
05.2020 - 06.2021

Team Member

Wingstop
01.2019 - 07.2020

High School Diploma -

Fremont High School
KingCarleion Collins-Stevens