Kingdolph M Julien

Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

• Maintained message content, tone, and emotion as closely as possible.
• Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
• Communicated with clients to understand interpreting needs and provide best service possible.

• Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities.
• Reduced challenging behaviors by implementing evidence-based interventions and monitoring their effectiveness.
• Designed engaging group activities aimed at improving social interaction skills among peers within a therapeutic setting.
• Promoted positive reinforcement techniques throughout therapy sessions, motivating clients towards goal achievement.
• Developed strong rapport with clients, fostering trust and facilitating meaningful therapeutic relationships.
• Increased client engagement by adapting therapy sessions to suit individual learning styles and preferences.
• Defined core problems and determined key strategies for investigating and remediating concerns.

• Utilized a variety of instructional methods including discrete trial training, natural environment teaching, and incidental learning to engage clients throughout therapy sessions effectively.
• Improved patient outcomes by implementing individualized ABA therapy plans tailored to each client''s needs.
• Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.

• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Observe and report

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, and by foot.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Checked and verified photo identification prior to granting facility access.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

• Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
• Logged and filed incident reports, detailing significant occurrences during assigned shifts.
• Directed resident setback incident reports to appropriate treatment team personnel for remediation.
• Assisted with dining room set up prior to and after service period.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.

• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.
• Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
• Built strong relationships with customers, resulting in repeat business and referrals.
• Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
• Improved store appearance with effective merchandising and creative displays.

• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Greeted new customers, discussed specials, and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
• Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.

• Developed strong relationships with participants'' families, establishing open lines of communication between home life and the program environment.
• Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
• Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
• Observed athletes during practice and game situations to assess performance and provide tips for improvement.
• Promoted positive behavior among student-athletes as a role model consistently demonstrating good sportsmanship principles.
• Monitored participant performance closely, providing regular feedback to enhance their skill development and progress towards goals.