Kingdom Sonogod
Salisbury,MD
Summary
As a highly driven and results-oriented professional with a diverse background in automotive sales, retail, and IT security, I have consistently exceeded expectations and delivered outstanding results. I was honored to be the Top Salesperson at Pohanka Volkswagen (2023 & 2024), where I achieved the highest sales volume and gross profit for both years. In addition, I was recognized at Best Buy as the #3 Associate in the district for credit applications and the #1 Associate for revenue in August 2022, demonstrating my ability to drive significant business growth across various industries. Alongside my sales expertise, I have earned my CompTIA Security + certification, which has expanded my knowledge of IT security principles and practices. This combination of technical acumen and sales experience makes me uniquely positioned to excel in a remote-based role, where I can leverage my skills in customer service, technology, and sales to drive results in a flexible, dynamic environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transportation Problem Solver
Pohanka Automotive Group
04.2022 - Current
- Promoted additional products such as warranties, service plans, and accessories to enhance customer satisfaction while increasing overall dealership revenue
- Achieved recognition as the top-performing salesperson in both sales volume and gross profit during 2023-2024 through strategic negotiations, upselling high-margin products, and consistently exceeding monthly targets
Certified Medical Aide
Somerset Community Services INC
06.2016 - 03.2022
- Administered over 500+ medications across various routes, including oral, sublingual, intramuscular, and intravenous, ensuring accurate dosages, timing, and adherence to proper techniques
- Maintained in-depth knowledge of medication classifications such as analgesics and antibiotics, along with their effects, side effects, contraindications, and appropriate usage based on individual medical conditions
- Monitored patient responses to medications by assessing vital signs and observing for adverse reactions or side effects while prioritizing safety throughout the administration process
- Documented all medication administration activities with precision in patient charts and Medication Administration Records (MAR), promptly reporting missed doses or errors to nursing supervisors
- Provided patient education on medication usage by explaining purposes, addressing adherence concerns, detailing potential side effects, and offering guidance for managing complex treatment regimens effectively
- Adhered to strict infection control protocols through proper hand hygiene practices, utilization of sterile techniques for injectable medications, and maintenance of clean equipment during the medication administration process
Sales Associate
Best Buy
01.2021 - 01.2022
- Delivered exceptional customer service by warmly welcoming customers, assisting them on the sales floor, and providing detailed information about electronics, appliances, and tech-related items to facilitate informed purchasing decisions
- Addressed customer inquiries and concerns effectively, resolving issues related to products or returns while maintaining high levels of customer satisfaction
- Recommended products tailored to customer needs, promoted additional features such as accessories or warranties, and consistently met or exceeded personal and store sales targets
- Communicated current promotions, discounts, and services like Geek Squad support, warranty options, and financing plans to boost customer engagement and drive sales of high-margin items
- Maintained inventory accuracy through restocking, inventory checks, and organized backroom operations while ensuring attractive in-store product displays for an enhanced shopping experience
- Achieved recognition as a top-performing associate in the district for credit application processing in 2022 and ranked as the number one associate for revenue generation in August 2022
Education
Associate's degree - Business Administration and Management, General
University of Maryland Eastern Shore
11868 College Backbone Rd, Princess Anne, MD 2185306.2018
Skills
- Workflow enhancement
- Persuasion techniques
- Building rapport
- Cold calling
- Sales presentations
- Goal oriented
- Closing deals
- Upselling strategies
- Test drives
- Lead follow up
- Upselling and quota achievement
Certification
CompTIA Security
Accomplishments
#1 car salesman for Pohanka VW for 2023 and 2024 in Gross and Volume
Timeline
Transportation Problem Solver
Pohanka Automotive Group
04.2022 - Current
Sales Associate
Best Buy
01.2021 - 01.2022
Certified Medical Aide
Somerset Community Services INC
06.2016 - 03.2022
Associate's degree - Business Administration and Management, General
University of Maryland Eastern Shore
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