Highly skilled and motivated Health Services Administrative Assistant with over 5 years of experience seeking a challenging position to utilize my knowledge, leadership abilities, and passion for healthcare administration to efficiently manage and enhance healthcare services delivery.
Extensive knowledge of healthcare administration principles, regulations, and practices.
Proven track record of successfully managing healthcare facilities and optimizing operational efficiency.
Strong leadership and communication skills, capable of building and leading effective healthcare teams.
Proficient in utilizing healthcare management software and systems for data analysis and decision-making.
Exceptional organizational and problem-solving capabilities, adept at managing multiple tasks simultaneously.
Ability to coordinate and collaborate with various stakeholders, including healthcare professionals and staff, to achieve the organization's objectives.
In-depth understanding of financial management, budgeting, and cost control within the healthcare industry.
Committed to maintaining compliance with ethical and legal standards in healthcare administration.
Overview
6
6
years of professional experience
Work History
Healthcare Services Administrative Assistant
Bishop Shanahan Hospital
Nsukka, Enugu State
12.2021 - Current
Successfully managed daily operations of a healthcare facility, overseeing a team of [Seven] healthcare professionals and support staff.
Developed and implemented strategic plans to improve service quality, patient satisfaction, and operational efficiency.
Ensured compliance with healthcare regulations, policies, and procedures.
Effectively communicated with healthcare professionals, staff, patients, and their families to address concerns and maintain a positive healthcare environment.
Collaborated with other department managers to streamline processes and optimize resource allocation.
Conducted regular performance evaluations, provided feedback, and identified training needs to enhance staff productivity and professional growth.
Managed the facility's budget, monitored expenses, and implemented cost-saving measures while maintaining quality care.
Utilized healthcare management software to analyze data, track performance metrics, and make informed decisions for process improvement.
Effectively coordinated with insurance providers, billing departments, and external vendors to ensure smooth operations and timely reimbursement.
Community Health Care Educator
Bishop Shanahan Hospital
Nsukka, Enugu State
06.2018 - 09.2020
Developed and implement community health education programs to promote preventive care and healthy lifestyles.
Collaborated with local schools, community organizations, and religious institutions to conduct health awareness workshops and seminars.
Designed and delivered educational materials on topics such as nutrition, disease prevention, and reproductive health.
Evaluated the effectiveness of health education programs through data collection and analysis.
Provided direct patient care and health counseling to individuals and families in the community.
Conducted health assessments and screenings to identify community health needs.
Collaborated with interdisciplinary teams to develop and implement health promotion initiatives.
Participated in community outreach events to raise awareness of public health issues.
Education
Bachelor of Science in Peace Studies and Conflict Resolutions - Peace Studies And Conflict Resolutions
National Open University of Nigeria
Enugu State, Nigeria
07-2023
Skills
Healthcare administration
Strategic planning
Budget management
Team leadership
Communication and collaboration
Data analysis
Regulatory compliance
Problem-solving
Electronic health records
Microsoft Office Suite
References
Available upon request
Timeline
Healthcare Services Administrative Assistant
Bishop Shanahan Hospital
12.2021 - Current
Community Health Care Educator
Bishop Shanahan Hospital
06.2018 - 09.2020
Bachelor of Science in Peace Studies and Conflict Resolutions - Peace Studies And Conflict Resolutions
National Open University of Nigeria
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