Kinhsoeung Yit
Riverside,CA
Summary
Professional with a strong background in customer service and ice skating instruction at ICE Town LA. With proven ability to enhance student performance through tailored coaching and effective communication.
Skilled in baking and committed to safety and quality, fostering loyalty and satisfaction among clients.
Profusion in 3 Different languages.
- Khmer ( First Language)
- English ( Secondary Language )
- Chinese ( Third Language )
Overview
2
2
years of professional experience
Work History
Ice Skating Instructor
ICE Town LA
Riverside, CA
03.2025 - Current
- Analyzed moves of skaters to explain correct and incorrect techniques.
- Evaluated students to match skill levels with appropriate classes.
- Planned, organized and conducted Number practice sessions per week.
- Improved skaters jumping, spin, twist and turn techniques with consistent coaching and demonstrations.
- Highest rate of success.
Customer Service Representative
US Donut
Riverside, CA
10.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Salesperson
Voyager Consultant
Riverside, CA
11.2024 - 12.2025
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- High level of customer engagement.
Leadership Student
Riverside City College
Riverdale, CA
02.2024 - 01.2025
- Enhanced leadership skills of students by organizing team-building activities and workshops.
- Engaged in beginning of year orientations to assist students with initial adjustment to university academic life.
- Improved time management skills among students with structured schedules, goal-setting exercises, and progress tracking.
- Implemented collaborative projects, fostering teamwork and problem-solving skills among students.
Delivery Driver
Uber
Riverside, CA
10.2024 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Baker
Donut Star
Colton, CA
01.2024 - 10.2024
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Produced consistently high-quality baked goods for customers.
Education
Economic -
Riverside City College
Riverside, CAFinish K-12 -
PSIS. Panasatra International School
BKK2, Phnom Penh, Cambodia Diploma - English Education
ACE Australia Center of Education
BKK Phnom Penh Cambodia11.2021
Skills
- Professional Ice Skater
- Safety awareness
- Professionalism and ethics
- Continuous learning attitude
- Leadership
- Baking
Languages
Khmer
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Ice Skating Instructor
ICE Town LA
03.2025 - Current
Salesperson
Voyager Consultant
11.2024 - 12.2025
Customer Service Representative
US Donut
10.2024 - Current
Delivery Driver
Uber
10.2024 - 12.2024
Leadership Student
Riverside City College
02.2024 - 01.2025
Baker
Donut Star
01.2024 - 10.2024
Economic -
Riverside City College
Finish K-12 -
PSIS. Panasatra International School
Diploma - English Education
ACE Australia Center of Education