Kinikah Johnson
Rosedale,MD
Summary
Dedicated and empathetic employee offering a few years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
8
8
years of professional experience
Work History
Medical Assistant
St Joseph Cancer Institute
Towson , MD
2023.06 - Current
- Positioned patients to most effectively orient ultrasound equipment.
- Answered phone calls to provide assistance, information and medical personnel access.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Analyzed sonographic information and communicated findings to appropriate physicians.
- Programmed and adjusted scanners to meet needs of specific procedures and most effectively capture transducer images.
- Assumed responsibility for mental and physical comfort of patients during ultrasound process.
- Prepared and assessed patients, reviewing documentation and medical history.
- Adjusted patient positions to obtain best sites and angles to obtain necessary information from each scan.
Medical Office Secretary (Temp)
St Joseph Hospital
Towson , MD
2023.01 - Current
- Answered phone calls to provide assistance, information and medical personnel access.
- Conducted patient intake interviews to collect medical information and insurance details.
- Managed physician calendar, scheduling patient appointments and procedures.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Medical Assistant (Temp)
Healthcare For Homeless
Baltimore , MD
2022.09 - 2022.12
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Performed routine dip stick, vision and hearing tests.
- Recorded patient temperature and blood pressure.
- Performed finger sticks and used equipment to test blood for iron and protein levels.
Medical Assistant
John Hopkins Community Physicians
Baltimore , MD
2021.10 - 2022.08
- Provided prenatal care to pregnant women, and provided postnatal care to mother and infant.
- Collaborated with nurses and other medical professionals to deliver top-of-the-line care to every patient.
- Treated diseases of female reproduction system.
- Administered therapy, medication and specialized medical care to treat and prevent illness, disease, or injury
- Closely monitored patient comfort during various procedures.
- Helped conferences with patients to provide both emotional and medical support.
- Explained procedures and test results of prescribed treatments to patients.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Medical Assistant/Patient Service Assistant
GBMC Hospital
Towson , MD
2018.04 - 2021.10
- Recorded vital signs and medical history for patients
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Organized charts, documents and supplies to maintain team efficiency
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
- Scheduled appointments for patients via phone and in person
- Answered appointment calls
- Contacted pharmacies to submit and refill patients' prescriptions
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare
Activities Assistant
Manor Care
Towson , MD
2016.07 - 2018.03
- Helped residents participate in activities with basic and advanced mobility support
- Coordinated musical guests, movies and other types of resident entertainment
- Set up decorations, equipment and food service stands for various entertainment activities
- Organized special trips for residents and accompanied groups throughout each excursion
- Maintained adequate supplies to meet activities needs
- Kept activities spaces organized, clean and tidy
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections
Education
High School Diploma
New Spiritual Academy
Registered Medical Assistant
Fortis College
Licensed Phlebotomist
American Academy of Phlebotomy Technicians
Skills
- EPIC Super user
- Personal companionship
- Caregiver and family support
- Personal service skills
- Strong interpersonal skills
- Charting expertise
- Venipuncture and phlebotomy
- Clinical applications
- Vital sign monitors
- First aid knowledge
- Safety understanding
- Quality control
- Setting appointments
- HIPAA compliance
- Data entry
- Medical records
- Insurance eligibility verification
- Data entry documentation
Timeline
Medical Assistant
St Joseph Cancer Institute
2023.06 - Current
Medical Office Secretary (Temp)
St Joseph Hospital
2023.01 - Current
Medical Assistant (Temp)
Healthcare For Homeless
2022.09 - 2022.12
Medical Assistant
John Hopkins Community Physicians
2021.10 - 2022.08
Medical Assistant/Patient Service Assistant
GBMC Hospital
2018.04 - 2021.10
Activities Assistant
Manor Care
2016.07 - 2018.03
High School Diploma
New Spiritual Academy
Registered Medical Assistant
Fortis College
Licensed Phlebotomist
American Academy of Phlebotomy Technicians
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