Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kinkade Schiltz

Houston,TX

Summary

Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to apply training, while monitoring to enhance employee engagement and boost performance. Proactive manager with demonstrated leadership abilities and problem-solving awareness. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Collaborative leader with dedication to partnering with coworkers to promote a positive work culture. Hardworking and passionate job seeker with eager to secure entry-level position. Ready to help team achieve company goals. Leader of systems automation, collaborating with staff from all departments to streamline productivity with technology-based solutions. Knowledgeable on technical process automation with expertise of evolving solutions to uncharted problems. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Pizza Hut
01.2023 - Current
  • Oversaw 100 daily cash transactions, ensuring accurate financial reporting and minimizing discrepancies.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Monitored security to protect employees, customers and property.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within store.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands for over 5 employees.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Promoted teamwork within workplace by encouraging collaboration among staff members on various projects tasks.

Automotive Technician

Team Gilman Honda
06.2023 - 11.2023
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed safety and emissions inspections.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending life of customers'' vehicles.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Performed emissions tests according to standard procedures.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Read and followed technical documentation to complete accurate repairs.
  • Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Repaired and replaced worn and damaged components.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Inspected and tested up to 20 vehicles daily and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Upheld high safety standards in workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Maintained clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Explained estimates and determined repair timelines to manage customer expectations.

Oil and Lube Technician

Take 5 Oil Change
09.2021 - 01.2023
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Assisted in inventory management, ensuring adequate stock levels for essential supplies needed for daily operations.
  • Strengthened client trust and loyalty by maintaining professional demeanor and staying current with industry best practices.
  • Ensured safety standards by adhering to company guidelines and protocols for proper disposal of hazardous materials.
  • Contributed to customer satisfaction by conducting thorough inspections and recommending necessary maintenance services.
  • Kept up-to-date records of work performed on each vehicle, facilitating accurate tracking of completed services and future needs assessment for clients'' vehicles.
  • Checked fluids, tires, brakes, and other systems as part of 10-point inspection on up to 80 vehicles per day.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Consistently met performance goals by completing assigned tasks quickly and accurately within designated timeframes.
  • Reduced wait times by managing appointments effectively while balancing walk-in customers'' needs.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.

Education

GED -

Home Schooled
Houston, Tx
06.2024

Skills

  • Documentation And Reporting
  • Teamwork and Collaboration
  • Employee Performance Evaluations
  • Staff Training
  • Negotiation and Conflict Resolution
  • Emergency Response
  • Compliance understanding
  • Customer Service
  • Team Leadership
  • Retail Operations
  • Decision-Making

Timeline

Automotive Technician

Team Gilman Honda
06.2023 - 11.2023

Assistant Manager

Pizza Hut
01.2023 - Current

Oil and Lube Technician

Take 5 Oil Change
09.2021 - 01.2023

GED -

Home Schooled

Similar Profiles

CREATE PROFILE
Kinkade Schiltz