Kinleigh Whitehurst
Charlottsville ,VA
Summary
Skilled at processing sales, working with customers and organizing merchandise. Successful at effectively handling customer requests and concerns. Skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Dedicated professional with proven skills in monitoring individuals and emergency support. Physically fit and agile with good reflexes and strong observational skills. Certified in CPR and BLS. Seasoned professional in property, real estate, and community association management with diverse experience in residential and commercial properties. Skilled in tenant relations, lease administration, and budget management to enhance operational efficiency. Possess strong leadership qualities and problem-solving skills to effectively manage teams and resolve conflicts. Successfully increased tenant satisfaction and retention through proactive communication and timely resolution of issues.
Overview
9
9
years of professional experience
Work History
Lifeguard
ACAC
Charlottesville, VA
01.2022 - 07.2024
- Used training and medical supplies to examine injured people and administer first aid.
- Recognized swimmers in need of assistance and acted quickly.
- Prepared detailed incident reports following accidents or other incidents.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Educated patrons about safe swimming practices through public announcements.
- Performed regular cleaning and maintenance of pool equipment.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Enforced all safety regulations and posted rules for patrons.
Cashier
Kidtokid
Charlottesville, VA
05.2020 - 08.2021
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Helped customers by answering questions and locating merchandise.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Answered questions about current promotions and resolved issues according to store policies.
- Stocked displays with new and transferred merchandise.
- Removed dishes and glasses from tables for cleaning.
- Delivered food to guests in a timely manner while following safety protocols.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Maintained a clean and organized work area throughout shift operations.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Assisted in training new staff members on restaurant operations and procedures.
Food Runner
Farmington Country Club
Charlotteville, Virginia
05.2019 - 08.2020
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Greeted and welcomed customers as they arrived at the restaurant.
- Followed proper sanitation guidelines when handling food products.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Organized food orders and ensured accuracy of items served to customers.
- Stocked customer service stations with paper products or beverage preparation items.
- Stocked service stations with ice, napkins and straws.
- Ensured all dishes were served at the correct temperature and presentation.
- Filled and served various beverages for customers.
- Resolved guest complaints to maintain complete customer satisfaction.
- Greeted guests with friendliness and professionalism.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Ensured that all orders were correct before leaving the kitchen area.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Babysitter
Self Employed
Charlottesville, VA
12.2015 - 08.2020
- Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Devised activities helping promote physical and mental development.
- Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
- Read variety of books to children to promote language development skills.
- Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Enforced rules to teach manners and maintain safe environment.
- Led children in tidying up, handwashing, and teach importance of responsibility.
Education
Bachelor of Science - Marketing And Fashion Design
Marymount University
Arlington, VA05-2025
Skills
- Activity Planning
- Age-appropriate routines
- Behavior Management
- Team building
- Organization
- Problem resolution
- Relationship building
- Customer service
- Leadership
- Social
Additional Information
Sales, fashion, and renter property management are my specialty.
Timeline
Lifeguard
ACAC
01.2022 - 07.2024
Cashier
Kidtokid
05.2020 - 08.2021
Food Runner
Farmington Country Club
05.2019 - 08.2020
Babysitter
Self Employed
12.2015 - 08.2020
Bachelor of Science - Marketing And Fashion Design
Marymount University
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