Kinley Jenkins
Lott
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Barista
Jessie's Place
11.2023 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Customer Service Cashier
The Broke Ranchwife
09.2021 - 05.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Waitress
Rocket Cafe
02.2019 - 10.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associate of Science - Nursing
Temple College
Temple, TX05-2028
High School Diploma -
Rosebud- Lott
Lott, TX05.2024
Skills
- Friendly and outgoing
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Dependable
Timeline
Barista
Jessie's Place
11.2023 - 04.2024
Customer Service Cashier
The Broke Ranchwife
09.2021 - 05.2022
Waitress
Rocket Cafe
02.2019 - 10.2020
Associate of Science - Nursing
Temple College
High School Diploma -
Rosebud- Lott
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