Summary
Education
Skills
Timeline
Work History
Overview
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Kinley Lynn

Kinley Lynn

Grand Forks,ND

Summary

Results-driven professionally focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication. A warm and friendly individual who helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful fast-paced settings.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
08.2021

Skills

  • Safety and security procedures
  • Transportation information
  • Report Generation
  • Room assignments
  • Front Office Support
  • Credit and cash payments
  • Information Protection
  • Guest Relations
  • Team Oversight
  • Guest Services
  • Time Management
  • Customer Service
  • Hospitality service expertise
  • POS Systems
  • Effective Planning
  • Sales expertise
  • Listening Skills
  • Problem-solving skills
  • Business Administration

Timeline

General Manager

On The Move Cafe & Catering
04.2023 - 01.2024

Travel Agent

Burlington Trailways
11.2022 - 04.2023

Farm Hand

Gill Farms
04.2021 - 11.2022

Concessions Worker

Fonner Park Race Track
02.2019 - 04.2021

High School Diploma -

Penn Foster Career School

Work History

General Manager

On The Move Cafe & Catering
04.2023 - 01.2024
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Travel Agent

Burlington Trailways
11.2022 - 04.2023
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Streamlined booking processes for improved efficiency and reduced wait times for customers.
  • Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
  • Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

Farm Hand

Gill Farms
04.2021 - 11.2022
  • Enhanced crop yields by implementing efficient irrigation techniques and proper fertilization methods.
  • Assisted in the improvement of farm operations by maintaining detailed records of planting, harvesting, and equipment maintenance.
  • Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Loaded and unloaded farm supplies and materials and stored in the correct barn location.

Concessions Worker

Fonner Park Race Track
02.2019 - 04.2021
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Increased sales by creating attractive food displays and maintaining a clean, inviting environment.
  • Streamlined the ordering process for faster transactions and shorter wait times for customers.
  • Collaborated with team members to ensure smooth operations during high-traffic events.
  • Reduced food waste by closely monitoring inventory levels and properly storing perishable items.
  • Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.

Overview

5
5
years of professional experience

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Kinley Lynn