Summary
Overview
Work History
Education
Skills
Contact
Timeline
AssistantManager

Kinman Smith

Marietta

Summary

18+ years professional experience as a restaurant manager with vast experience in leading units to top-notch performances as seen in profits, brand positioning, and high standards. Customer-centric,self-motivate, team oriented, organized professional,having excellent intro personal skills and the ability to communicate effectively.

Overview

28
28
years of professional experience

Work History

Assistant Manager

Bojangles' Famous Chicken 'n Biscuits
Atlanta
08.2018 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Assistant Manager

Pizza Hut
EastPoint
01.2006 - 08.2018
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Handled scheduling duties to ensure that the restaurant was properly staffed at all times.

Front End Supervisor

Michaels
Marietta
01.2004 - 01.2006
  • Worked with the management team to implement the proper division of responsibilities.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Educated customers about the brand to incite excitement about the company’s mission and values.

Assistant Manager

Ryan’s Family Steakhouse
Marietta
01.2000 - 01.2004
  • Managed the scheduling for store shifts so that there was proper staffing at all times.
  • Recruited, interviewed and hired individuals who would add value to the team while bringing a wealth of customer service to the unit. 
  • Built relationships with customers to increase likelihood of repeat business.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Manager

Chesapeake Bagel Bakery
Macon
01.1997 - 01.2000
  • Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion.
  • Helped drive sales goals and achieve monthly quotas.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.

Education

Bachelor of Science - Biology

Morehouse College
Atlanta, GA
1996

Skills

  • Recruiting and interviewing
  • Issue resolution
  • Employee performance evaluations
  • Customer service
  • Opening and closing procedures
  • Strong work ethic
  • Skilled problem solver
  • Consistently meets sales goals
  • Natural leader

Contact

namnik88@gmail.com

Timeline

Assistant Manager

Bojangles' Famous Chicken 'n Biscuits
08.2018 - Current

Assistant Manager

Pizza Hut
01.2006 - 08.2018

Front End Supervisor

Michaels
01.2004 - 01.2006

Assistant Manager

Ryan’s Family Steakhouse
01.2000 - 01.2004

Manager

Chesapeake Bagel Bakery
01.1997 - 01.2000

Bachelor of Science - Biology

Morehouse College

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Kinman Smith