Business Transformation & Analytics Specialist | Delivering Operational Excellence Through IT And Strategy
Atlanta,GA
Summary
Business Operations Analyst | Data-Driven Decision Maker, Expertise in optimizing legal operations, compliance, and workflow efficiency.
Technical Expertise , Advanced proficiency in SQL, Tableau, Python, and Microsoft Office to deliver actionable insights and support data-driven decisions.
Driving operational excellence through data-driven insights, cutting-edge technology integration, and continuous process optimization.
Strong background in financial analysis, immigration law, and case management.
Proficient in leveraging technology to improve processes, reduce risks, and enhance decision-making.
Adept at aligning business strategy with operational execution to achieve measurable outcomes.
Overview
9
9
years of professional experience
2028
2028
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Business Operation Analyst
aiLegal Law
08.2022 - Current
Data Analysis & Modeling: Leverage advanced analytical tools to analyze case, operations, and client data, developing models to optimize decision-making and drive process improvements.
Process Optimization: Identify operational inefficiencies and collaborate with teams to design and implement streamlined workflows, boosting productivity and enhancing client service.
Predictive Analytics: Develop predictive models to assess case outcomes, risks, and strategies, providing data-driven insights to attorneys for informed decision-making.
Technology Integration: Stay ahead of technology trends, integrating cutting-edge tools to automate workflows and enhance operational efficiency.
Decision Support: Provide strategic decision support by analyzing data, conducting scenario planning, and establishing KPIs to measure and drive the firm's success.
Operational Compliance: Ensure compliance with internal policies, maintain transparency in communication, and uphold accountability in delivering top-tier legal services.
Accountant
Global Hotel Group
03.2021 - 07.2021
Commission and troubleshooting of high-speed label applicator (HSLA) equipment and level-3 system testing of high Speed sortation equipment for UPS sites.
Designing and optimizing control panel schematics, wiring diagrams, and troubleshooting of Allen Bradley PLC.
Development of PLC logic program equipping with Allen Bradley RSLogix 5000 PLC/HMI according to requirement and understanding of PLC Programming ladder logic and all aspects of inputs and outputs of the systems.
Responsible for creating and reviewing of one line diagram, sizing and selection of electrical components and guide the control panel manufacturer for updating new design using AutoCAD electrical.
Validating functionality of engineered systems to ensure reliability in operating environments, Troubleshooting field electrical wiring issues.
Learn and implement customer operations and specifications.
Collaborate with other teams within the group to identify automation problems and solutions.
Prepared financial reports, forecasts, variance analyses, and month-end closing reports to support executive decision-making.
Developed and enhanced KPI dashboards, improving financial reporting accuracy and speed by 15%.
Conducted revenue recognition reviews, maintained full audit compliance, and ensured adherence to GAAP standards.
Partnered with accounting and operations teams to streamline budgeting, cost analysis, and annual financial planning processes.
Identified financial risks and provided actionable recommendations to improve profitability and operational efficiency.
Financial Business Analyst
Integra Technologies LLC
03.2021 - 07.2021
Improved financial forecasting accuracy by conducting detailed business analysis and implementing strategic recommendations.
Implemented robust internal controls to maintain regulatory compliance, minimizing audit findings and mitigating risks associated with noncompliance.
Managed monthly financial closing processes, ensuring accuracy and timeliness in reporting results to senior leadership.
Streamlined budgeting processes for increased efficiency and cost savings, utilizing advanced financial modeling techniques.
Insurance Agent
Bulldog Insurance
05.2016 - 09.2016
Managed a portfolio of auto and home insurance clients, providing policy renewals, cross-sell opportunities, and risk management advice.
Processed new applications, policy endorsements, claims, and payment transactions with 100% compliance to regulatory and company standards.
Delivered exceptional customer service by resolving client inquiries, billing issues, and claim disputes, resulting in increased client retention.
Assisted the CEO and senior agents with administrative tasks, reporting, and client communications to streamline agency operations.
Education
Doctor of Business Administration - International Business
South University
Savannah, GA
Paralegal - undefined
Emory Continuing Education
Atlanta, GA
Master of Science - Information Technology Management
Campbellsville University
Louisville, KY
Master of Business Administration - Business Management
Herzing University
Atlanta, GA
Master of Library & Information Science - undefined
Veer Narmad South Gujarat University
Surat, GJ
Bachelor of Library & Information Science - undefined
Veer Narmad South Gujarat University
Surat, GJ
Bachelor of Commerce - undefined
Veer Narmad South Gujarat University
Surat, GJ
Skills
Decision-Making
Certification
Emory University, Paralegal Certificate, 10/01/24
Skills And Technical
Decision-Making
Communication
Interpersonal Skills
Teamwork
Leadership
Analytical Skills
Legal Research & Writing
Immigration Law
Legal Administration
Document Management
Microsoft Office Suite (Word, Excel, Project, PowerPoint, Outlook, Teams, Share Point)
Data Analytics & Visualization: Tableau, SQL Server
Programming & Web Technologies: Python, Java, HTML
Network Fundamentals: Cisco (Routers, Switches)
Project & Workflow Management: Jira
Accomplishments
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Business Operation Analyst
aiLegal Law
08.2022 - Current
Accountant
Global Hotel Group
03.2021 - 07.2021
Financial Business Analyst
Integra Technologies LLC
03.2021 - 07.2021
Insurance Agent
Bulldog Insurance
05.2016 - 09.2016
Paralegal - undefined
Emory Continuing Education
Master of Science - Information Technology Management
Campbellsville University
Master of Business Administration - Business Management
Herzing University
Master of Library & Information Science - undefined
Veer Narmad South Gujarat University
Bachelor of Library & Information Science - undefined
Veer Narmad South Gujarat University
Bachelor of Commerce - undefined
Veer Narmad South Gujarat University
Doctor of Business Administration - International Business
Spanish Interpreter/Administrator at Cal Western School of Law Community Law ProjectSpanish Interpreter/Administrator at Cal Western School of Law Community Law Project
Paralegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law FirmParalegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law Firm