Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, payroll systems and program management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Administrator
The Mimosa House
El Dorado Hills, CA
05.2022 - Current
Organized onboarding activities for new hires including orientations, paperwork, and introductions.
Maintained personnel records in compliance with applicable laws and regulations.
Developed job descriptions, job postings, and recruitment materials.
Conducted initial interviews to assess candidates' skills and qualifications.
Provided guidance on disciplinary actions when needed.
Organized training sessions for staff members to improve their skillsets.
Resolved conflicts between employees in a timely manner.
General Manager
The Mimosa House
Sacramento, CA
05.2020 - 05.2022
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Server
The Mimosa House
Folsom
01.2013 - 05.2020
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Bachelor of Science - Communication Sciences And Disorders
California State University Sacramento
Sacramento
05-2020
Skills
Exit Interviews Management
Career Pathing Guidance
Employee Relations Management
Employee Performance Metrics
Job Descriptions Creation
Payroll Processing
Health and Safety Regulations
Accomplishments
Coordinated and held NSSLHA Annual Spring Conference 2020
NSSLHA Member 2018-2021
NSSLHA Treasurer 2019-2020
Deans Honor List 2017, 2018, 2019, 2020
CITI Training Certified
Affiliations
Throughout my college experience I volunteered in many settings with various populations. I had the ability to act as a peer mentor for my lower division peers, work with TBI patients in the Mary Jane Reese Speech Clinic, participate in a TBI Research study for Dr. D'Angelo, and volunteer in a clinical setting at the Scottish Rite Language Center. While this is not an extensive list of all my volunteer hours, I feel each experience has made me a more well rounded individual. Through these opportunities I learned true compassion and dedication that I will carry with me forevermore.
Certification
SLPA Licensing CSUEB Completion Spring 2021
Timeline
HR Administrator
The Mimosa House
05.2022 - Current
General Manager
The Mimosa House
05.2020 - 05.2022
Server
The Mimosa House
01.2013 - 05.2020
Bachelor of Science - Communication Sciences And Disorders