Open To Work
Hi, I’m
Kinsey Greenwell
Business Development & Account Management
Summary
Results-driven Commercial Account Manager with expertise in business development and customer relationship management. Leverages CRM software to build strong client partnerships, enhance operational efficiency, and drive account renewals through strategic initiatives. Committed to ensuring client satisfaction and timely project execution.
Overview
20
years of professional experience
Work History
Dauenhauer PlumbingLouisville
Commerical Account/Business Development Manager
06.2024 - Current
Job overview
- Managed client accounts, building strong relationships that increased client satisfaction.
- Renewed existing accounts by building relationships that strengthened client loyalty.
- Resolved client inquiries and complaints promptly, improving overall client experience.
- Conducted regular follow-ups with clients, addressing ongoing needs effectively.
- Acted as primary contact for all client concerns and requirements.
- Collaborated with internal teams to streamline service delivery processes.
- Maintained accurate records of customer interactions within CRM system.
Commonwealth Sign CompanyLouisville
Business Development Officer
01.2023 - 06.2024
Job overview
- Acted as primary contact for national account clients, identifying specific needs and developing tailored solutions.
- Cultivated relationships with new and existing clients, enhancing partnership opportunities.
- Collaborated with internal teams to ensure seamless project execution and maximize customer satisfaction.
- Provided information to internal stakeholders, supporting successful delivery of client projects.
B Sign GroupNew Albany
National Account Manager/Senior Project Manager
01.2019 - 01.2023
Job overview
- Identified time-sensitive installation requirements and assessed manpower to ensure timely project completion.
- Developed and maintained project schedules while coordinating team needs.
- Analyzed installation issues and implemented effective solutions.
- Oversaw job budgets and managed staff schedules to control overtime expenses.
- Documented materials and time spent onsite by service staff to align with consumer needs and budget constraints.
- Identified operational opportunities to expedite job progress and enhance production speed.
- Reviewed project specifications and documents to clarify intent and develop accurate quotes for proposed scopes.
- Prepared necessary project documentation, including scopes of work, permits, drawings, and site contact details.
Nimlok KentuckyLouisville
Project Manager | Production Manager
01.2014 - 01.2019
Job overview
- Directed scope of work for large-scale projects, including Brown-Forman and Sazerac distilleries, ensuring alignment with project goals.
- Managed daily operations of production team, achieving timely project completion.
- Oversaw production staff and scheduled installation crews, enhancing workflow efficiency.
- Attended pre-bid conferences and site visits to assess project feasibility and requirements.
Ott CommunicationsLouisville
Account Executive | Graphic Designer
01.2006 - 01.2014
Job overview
- Managed daily account requirements for largest client, ensuring alignment with client expectations and satisfaction.
- Managed client accounts and maintained strong relationships with key stakeholders.
- Developed tailored communication strategies to meet client needs effectively.
- Coordinated marketing campaigns and promotional events to enhance brand visibility.
- Produced and designed monthly promotional signage, enhancing brand visibility in Circle K stores.
Education
INDIANA UNIVERSITY SOUTHEAST
Bachelor of Science from Marketing
01-2003
PURDUE UNIVERSITY
Associate of Science from Computer Graphic Technology
01-2002
Skills
- Business development
- Sales forecasting
- Customer relationship management
- CRM software proficiency
- Problem solving
- Attention to detail
- Time management
- Sales and marketing
Professional Profile - Areas Of Expertise
- Business Development
- Project Management
- Problem Solving
- Building and Maintaining Client Relationships
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$130000/yr - $200000/yrTimeline
Commerical Account/Business Development Manager
Dauenhauer Plumbing
06.2024 - Current
Business Development Officer
Commonwealth Sign Company
01.2023 - 06.2024
National Account Manager/Senior Project Manager
B Sign Group
01.2019 - 01.2023
Project Manager | Production Manager
Nimlok Kentucky
01.2014 - 01.2019
Account Executive | Graphic Designer
Ott Communications
01.2006 - 01.2014
INDIANA UNIVERSITY SOUTHEAST
Bachelor of Science from Marketing
PURDUE UNIVERSITY
Associate of Science from Computer Graphic Technology