Kinsey Johnson
Baldwin
Summary
Experienced with educational support, assisting in development and implementation of classroom activities. Utilizes strong interpersonal skills to foster supportive and engaging learning environment. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
Work History
Paraprofessional
Menomonie Area School District
12.2021 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Receptionist
Mayo Clinic
08.2020 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Cashier
Menards
01.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Emergency Medicine
CVTC
Eau Claire, WI03-2021
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Calm and patient demeanor
- Organization skills
- Time management
- Telephone skills
- Customer/Client relations
- Appointment scheduling
Timeline
Paraprofessional
Menomonie Area School District
12.2021 - Current
Receptionist
Mayo Clinic
08.2020 - 12.2021
Cashier
Menards
01.2020 - 08.2020
Certificate - Emergency Medicine
CVTC
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