Summary
Overview
Work History
Education
Skills
Timeline
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Kinsey Nielsen

Salt Lake City,Utah

Summary

  • Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Server

The Terraces Of Boise
04.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Shift Leader

Cafe Zupas
10.2021 - 04.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Help open and close the store.
  • Made the sandwiches, salads and soups to the customers liking.

Donut Topper

Duck Donuts
04.2021 - 10.2021
  • Decorated and made the donuts to the customers liking.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Opened and closed the store by cleaning and finishing the checklists that needed to be done.

Education

Bachelor of Science - Criminology

University of Utah
Salt Lake City, UT
05.2026

Associate of Science - Criminology

College of Western Idaho
Nampa, ID

High School Diploma -

Mountain View High School
Meridian, ID
05.2022

Skills

  • Good communication
  • Leadership
  • Time Management
  • Problem Solving
  • Customer Service
  • Organization

Timeline

Server

The Terraces Of Boise
04.2023 - 08.2023

Shift Leader

Cafe Zupas
10.2021 - 04.2023

Donut Topper

Duck Donuts
04.2021 - 10.2021

Bachelor of Science - Criminology

University of Utah

Associate of Science - Criminology

College of Western Idaho

High School Diploma -

Mountain View High School

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Kinsey Nielsen