Diligent and dedicated current Police Officer at the Westover Police Department, skilled in conflict resolution and effective communication. I have proven my ability to maintain public safety while conducting thorough investigations and building outstanding community relations. Adept at multitasking in high-pressure situations, ensuring the completion of detailed incident reports all while answering a multitude of incoming emergency calls and adhering to protocols for optimal outcomes. With my experience in a variety of different jobs I believe I bring a creative and well rounded perspective to the table.
Overview
7
7
years of professional experience
Work History
Police Officer
Westover Police Department
Westover
11.2022 - Current
Maintained the safety of the public while conducting routine patrols
Enforced city and state laws and ordinances
Responded to all emergency calls within the assigned jurisdiction
Conducted investigations and arrests of the public while following the proper procedures
Observed and participated in court proceedings
Attended training sessions to maintain proficiency and learn new skills
Completed biannual firearm qualifications within the department
Developed and maintained positive relationships with members of the community
Provided testimony under oath in court
Prepared detailed incident reports regarding arrests, vehicle accidents, etc.
Provided security at public events such as concerts, sporting events and other community events
Directed traffic during a variety of high-volume situations
Operated mobile data terminals from patrol vehicles to obtain records faster
Communicated with victims and suspects to gather information regarding criminal acts
Performed CPR and other life saving techniques during medical emergencies
Multi-tasked during stressful situations and remained composure
Conducted thorough examinations of crime scenes and unattended death scenes
Collected, photographed and processed evidence into storage at the police department
Mailed evidence to the WVSP Forensic Lab for proper testing and analysis
Assisted other officers and/or other agencies with investigations and/or critical incidents
Pursued fleeing suspects on foot or by vehicle
Assisted in multi-state criminal investigations
Communicated effectively and efficiently with the county dispatch during all incidents
Process/Transport Officer
Monongalia County Sheriff's Department
Morgantown
01.2022 - 11.2022
Processed all new arrestees at the holding facility
Ensured the safety and security of all persons within the holding facility and during inmate transports
Transported inmates to the county courthouse, regional jail and hospitals when necessary
Cleaned and sanitized all areas of the holding facility
Performed thorough body and cavity searches of inmates
Enforced all rules and policies of the holding facility
Monitored inmates around the clock while in and out of their cells
Assisted with the detention and transport of mental hygiene patients
Assisted with the detention and transport of juveniles involved in criminal matters
Responded quickly and appropriately to emergency situations within the facility
Attended all required training sessions
Documented all activity within the facility using a shift log
Ensured all inmates were given their court documents and answered their questions or concerns in a timely manner
Updated county-wide protection orders through the appropriate systems and processes
Communicated effectively and efficiently with the county dispatch during inmate, juvenile and mental hygiene patient transports
Sales Associate
Zales
Bridgeport
11.2021 - 12.2021
Greeted and assisted customers with fine jewelry purchases
Completed purchase transactions quickly and securely
Carefully updated customers product warranties
Thoroughly cleaned and polished jewelry in the store and jewelry brought in by customers
Upsold additional items based on customer needs or interests
Maintained cleanliness of the store, cleaning up trash and polishing display cases
Banquet Server
Hotel Morgan
Morgantown
09.2021 - 11.2021
Delicately arranged dining areas for a variety of events
Carefully assembled formal table settings
Greeted guests upon arrival and provided assistance during each event
Dissembled and cleaned the dining areas after each event and assisted with other closing duties
Replenished buffet lines with fresh food/refreshments as needed
Checked guests satisfaction levels throughout each event and ensured their needs were met
Transported large amounts of dishes back and forth to the dining area and kitchen as needed
Communicated effectively with all staff members to ensure guests needs and expectations were met
Maintained the cleanliness of all dining and other event areas
Followed proper sanitation guidelines when handling food items
Retail Sales Associate
Cracker Barrel
Morgantown
08.2020 - 08.2021
Greeted guests with a friendly smile and genuine hospitality
Handled purchase transactions in a hospitable, efficient and secure manner to ensure guest satisfaction
Assisted guests with their shopping experience within the retail store
Consistently stocked a variety of merchandise throughout the retail store while complying with company standards
Securely handled to-go order transactions
Prompted special offers and discounts to guests
Inspected and carefully packaged all purchased items before giving them to customers
Organized attractive displays throughout the store to catch customers attention
Kept informed about new products within the store and remained knowledgeable about all products
Assisted with unloading delivery trucks and unpacking new merchandise
Assisted in training new employees to uphold company standards and expectations
Completed opening and closing duties within the store to ensure cleanliness and efficiency
Issued receipts, refunds, gift cards or change due to customers
Balanced daily transactions on a computerized cash register system
Resolved customer complaints and concerns within a timely manner
Teaching Assistant
West Virginia University
Morgantown
01.2020 - 05.2021
Assisted in grading assignments for Communications 101
Worked alongside other undergraduate teaching assistants to meet grading deadlines
Attended weekly meetings to review upcoming assignment guidelines
Maintained accurate records of student assignment completion and current grades
Hostess
Cracker Barrel
Morgantown
08.2018 - 08.2020
Greeted all guests with a warm smile and courteous attitude
Guided guests to their table, accommodating any specific requests or needs
Communicated delays to guests and offered additional services to make their wait time more enjoyable
Assisted servers in bussing/sanitizing tables throughout the dining room
Monitored dining room activity to provide accurate wait times and ensure customer satisfaction
Accurately recorded each customers information into the reservation system
Upheld a team player attitude and prepared for peak business hours
Ensured compliance with health and safety regulations
Effectively communicated with kitchen and retail staff at all times to ensure guests satisfaction
Cashier
University High School - Hawk Zone
Morgantown
09.2019 - 03.2020
Inspected, stocked and organized merchandise within the store
Completed solely cash transactions in a friendly and secure manner
Balanced daily transactions on the cash register
Answered all customer inquiries about store hours and merchandise
Education
Some College (No Degree) -
West Virginia State Police Academy
Dunbar, WV
Some College (No Degree) -
Pierpont Community & Technical College
Fairmont, WV
Some College (No Degree) -
West Virginia University
Morgantown, WV
High School Diploma -
University High School
Morgantown, WV
Skills
Time management
Multitasking abilities
Maintaining a calm composure during stressful situations
Public safety
First Aid/CPR
Self-discipline
Effective communication skills
Conflict resolution
De-escalation techniques
Adaptability
Attention to detail
Detailed report writing
Organization
Data entry
Problem solving
Professionalism
Community relations
Reliability
Punctuality
Customer service
Investigative techniques
Diligent and efficient
Physical fitness
Accomplishments
Graduated from the West Virginia State Police Academy (2023)
Received numerous hours of law enforcement training courses
Received an employee of the month award during my first few months working at Cracker Barrel (2018)
Competed at the West Virginia State Track Meet two years in a row (2017, 2018)
Police Officer, Uniformed Road Patrol at Norcross Police Department Police DepartmentPolice Officer, Uniformed Road Patrol at Norcross Police Department Police Department
POLICE OFFICER (PART-TIME) at Fort Plain Police Department, Ft Plain, NY/Whitestown Police DepartmentPOLICE OFFICER (PART-TIME) at Fort Plain Police Department, Ft Plain, NY/Whitestown Police Department