Encouraging team leader with a motivational approach and upbeat nature. Well-versed in sales, personnel management, money, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Palm Beach Tan
07.2021 - Current
Supervised day-to-day operations to meet performance, quality, and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Conducted performance evaluations, identifying areas for development and rewarding strong performance.
Sales Consultant
Palm Beach Tan
02.2021 - 07.2023
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.
Maximized customer retention by resolving issues quickly.
Education
Bachelor of Science - Finance
Jacksonville State University
Jacksonville, AL
05.2025
Associate of Science - Business
Snead State Community College
Boaz, AL
05.2023
Skills
Money Handling
Interpersonal Communication
Customer Relations
Teamwork and Collaboration
Active Listening
Staff Training and Development
Task Delegation
Employee Scheduling
Recruiting and interviewing
Sales Strategies
Employee Performance Evaluations
Customer Service
Accomplishments
Achieved "High Five" employee several months through exceeding sales goals.
Collaborated with a team of six to become one of the Top Five salons in Alabama.
Named "Best Tanning Salon" in the Sand Mountain Reporter through exceptional customer satisfaction.