Kinsley Wesley
Pearland,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Human Resource Coordinator
Solutions Pest & Lawn
06.2016 - Current
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Developed and implemented effective recruitment and onboarding strategies for new hires.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Structured compensation and benefits according to market conditions and budget demands.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Implemented open enrollment system to streamline benefits processes for employees.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Maintained strict confidentiality of all payroll information and records.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Created new hire and termination documents for payroll.
- Tracked employee vacation, sick and personal time.
- Completed payroll accurately and timely to meet employee expectations.
Office Manager
Solutions Pest & Lawn
06.2013 - 06.2016
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
- Coordinated internal company-wide meetings, executive committee meetings, conferences and staff meetings.
- Assisted with implementation of Salesforce CRM and provided ongoing user support.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
Administrative Assistant
Solutions Pest & Lawn
06.2012 - 06.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Business
University of Houston - Clear Lake
Houston, TXSkills
- Payroll and Benefits Administration
- Employee Timesheet Processing
- Time Management
- Human Resources Policies and Procedures Expertise
- Maintaining Confidentiality
- Grievance Handling and Redressal
- Exceptional Communicator
- Microsoft Office
- Hiring and Terminations
Timeline
Human Resource Coordinator
Solutions Pest & Lawn
06.2016 - Current
Office Manager
Solutions Pest & Lawn
06.2013 - 06.2016
Administrative Assistant
Solutions Pest & Lawn
06.2012 - 06.2013
Business
University of Houston - Clear Lake
Similar Profiles
Victor De Los Santos IIVictor De Los Santos II
Account Manager at Solutions Pest and LawnAccount Manager at Solutions Pest and Lawn
Zachary MonteroZachary Montero
Sales & Marketing Manager at Weed Man Lawn Care / PinPoint Pest SolutionsSales & Marketing Manager at Weed Man Lawn Care / PinPoint Pest Solutions
CHRISTOPHER ROTH-PREISTERCHRISTOPHER ROTH-PREISTER
Head Technician at Nebraska Lawn & Pest CO.Head Technician at Nebraska Lawn & Pest CO.