Kinyetta Phillips
Phenix City,Alabama
Summary
Proven Billing and Coding Associate with a track record of resolving billing variances and enhancing system accuracy, notably at Dr. Brel Clark. Skilled in CPT coding and medical billing, coupled with exceptional data entry abilities and a knack for fostering customer loyalty. Demonstrated expertise in improving billing processes and collaborating across departments to ensure accurate billing information.
Overview
10
10
years of professional experience
Work History
Billing and Coding Associate
Dr. Brel Clark
11.2019 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Used data entry skills to accurately document and input statements.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Responded to customer concerns and questions on daily basis.
Sales Associate
TJX Companies
04.2015 - 11.2019
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Billing Administrator
Ultimate Support Systems
05.2015 - 08.2015
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Worked with multiple departments to check proper billing information.
- Researched and resolved billing discrepancies to enable accurate billing.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Education
Associate of Science - Billing Coding
Miller Motte
Columbus Ga 06-2015
Associate of Science - Medical Associate
Miller Motte
Columbus, GA08-2014
High School Diploma -
Central High School
Phenix City, AL05-2007
Skills
- CPT coding
- Medical billing experience
- Insurance verification
- Patient registration
Timeline
Billing and Coding Associate
Dr. Brel Clark
11.2019 - Current
Billing Administrator
Ultimate Support Systems
05.2015 - 08.2015
Sales Associate
TJX Companies
04.2015 - 11.2019
Associate of Science - Billing Coding
Miller Motte
Associate of Science - Medical Associate
Miller Motte
High School Diploma -
Central High School
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