Sell adventures, merchandise, gift cards, and concessions
Connect with guests and provide excellent customer service
Greet guests upon arrival and exit out of their adventures
Guide guests into their adventure rooms and provide safety information and tips
Host birthday parties and handle food and drink safely
Respond to customer needs and resolve issues if necessary
Visitor Services Associate
Roger Williams Park Zoo
06.2016 - 10.2023
Provide excellent customer service at the zoo
Sell tickets, products, and memberships
Handle cash, checks, and credit/debit transactions, while maintaining secure customer confidentiality and professionalism
Additionally, assist with activities, programs, and special events that may be happening in and around the zoo at that time.
Also includes, and the best part, helping visitors with their many questions, and any issues, and concerns and most importantly making sure they had a great time at the zoo.
Program Analyst at Office of the Secretary of the Army, DEPUTY ASA(ALT) DASMProgram Analyst at Office of the Secretary of the Army, DEPUTY ASA(ALT) DASM